Checkout Team Leader - Lead Front-End Ops & Service

Morrisons; Loughton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement

Discount 15%

Discount for friends

Career progression

In-store cafe

Free parking

Pension plan

Healthcare benefits

MyPerks discounts

Charity donations

Family-friendly policies

Job summary

Morrisons is seeking a Checkout Team Leader to drive the front end of store operations, leading a friendly team and ensuring smooth checkout experiences for customers. You will be on the shop floor, coaching colleagues, and using data to improve performance while maintaining safety, compliance, and tidy, efficient tills.

The role emphasizes strong leadership, collaboration with teammates, and a proactive approach to daily operations, contributing to outstanding service and operational excellence

Qualifications

• Natural leader with a helpful and friendly style.
• Experienced in coaching and developing a high-performing team.
• Strong operational and technical knowledge of front end service departments.

Responsibilities

• Be visible on the shop floor and lead the team to keep queues moving.
• Use data from store reports to spot issues and improve the checkout experience.
• Maintain high standards, cash handling, and legal obligations each shift.
• Keep the department tidy and minimise waste.

Skills

Leadership

Customer service

Coaching

Front-end operations knowledge

Job description

Morrisons is seeking a Checkout Team Leader to drive the front end of store operations, leading a friendly team and ensuring smooth checkout experiences for customers. You will be on the shop floor, coaching colleagues, and using data to improve performance while maintaining safety, compliance, and tidy, efficient tills.

The role emphasizes strong leadership, collaboration with teammates, and a proactive approach to daily operations, contributing to outstanding service and operational excellence