Channel Growth & Performance Manager

Vodafone Group Plc; Newbury; On-site; GBP 55,000 - 75,000; Full time

Job summary

Vodafone Group Plc in Newbury, UK, is seeking a commercially focused Channel Performance Manager to translate strategy into action. You will collaborate across functions to shape outcomes throughout the customer lifecycle and drive measurable results in a fast-paced environment.

You will own targets across acquisition, retention, and lifecycle management, turn priorities into execution plans, monitor performance, and influence stakeholders to improve revenue and margin while maintaining

Qualifications

• Experience in channel management or a similar commercially focused role.
• Strong commercial awareness with ability to translate priorities into practical delivery.
• Proven track record of improving business performance and delivering measurable results.
• Comfortable making informed decisions in a fast-paced environment.
• Able to manage multiple initiatives while balancing short-term delivery and long-term value.
• Data-driven thinker who uses analysis to guide decisions and opportunities.
• Clear communicator able to influence stakeholders at all levels.
• Collaborative team player with strong governance, planning and execution skills.

Responsibilities

• Deliver acquisition, retention, and in-life performance targets across a defined Industry Verticals account portfolio.
• Turn channel priorities into clear execution plans that support commercial objectives and business growth.
• Coordinate and execute trading plans, proposition launches, and commercial initiatives to maximise performance.
• Manage the commercial lifecycle of your portfolio, including new business opportunities, renewals, retention activity, and churn reduction.
• Monitor performance trends and proactively identify risks, opportunities, and areas for improvement.
• Collaborate with Trading and Channel Management teams to convert data and insights into actions that improve commercial outcomes.
• Drive channel financial performance and support delivery against in-year and next-year revenue and margin targets.
• Take ownership of customer P&L performance, ensuring value is protected and enhanced throughout the contract lifecycle.
• Support delivery of Margin Improvement Plans and Risk & Opportunity initiatives, ensuring priorities are executed effectively and benefits are realised.
• Lead channel planning and forecasting activities in line with governance processes, financial cycles, and business assumptions.
• Ensure sales performance, AOV, and MAOV data is accurately validated and aligned with commercial controls.
• Use performance insights, including churn, usage, and value analysis, to recommend and implement targeted interventions.
• Partner with colleagues across Go-To-Market, CVM, Marketing, Propositions, Sales, Finance, and Operations to align priorities and unlock value.
• Help strengthen execution discipline, governance, accountability, and performance standards across the channel.
• Lead and maintain alignment around shared goals with cross-functional teams.
• Maintain a disciplined approach to governance, planning, and execution.

Skills

Channel management

Account performance

Commercial awareness

Data-driven decisions

Stakeholder influence

Job description

Vodafone Group Plc in Newbury, UK, is seeking a commercially focused Channel Performance Manager to translate strategy into action. You will collaborate across functions to shape outcomes throughout the customer lifecycle and drive measurable results in a fast-paced environment.

You will own targets across acquisition, retention, and lifecycle management, turn priorities into execution plans, monitor performance, and influence stakeholders to improve revenue and margin while maintaining