VodafoneThree - Channel Manager - UK MNC & MNC Desk (Private)

Vodafone Group Plc; Newbury; On-site; GBP 55,000 - 90,000; Full time

Job summary

Vodafone Group Plc in Newbury is seeking an experienced channel-focused commercial professional to drive performance across UK MNC accounts. You will translate strategic priorities into executable, measurable plans and collaborate with Trading, CVM, Marketing and Sales teams to boost revenue and margin across the customer lifecycle.

You will manage renewals, new business and retention activities while monitoring risks, opportunities and channel performance to deliver strong commercial outcomes.

Qualifications

• Experience in channel management, sales performance management or commercial account management.
• Strong commercial acumen with ability to translate priorities into measurable outcomes.
• Comfort with financial performance metrics, forecasts, revenue targets and margin objectives.

Responsibilities

• Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts to support growth targets.
• Translate commercial priorities into clear execution plans aligned to objectives.
• Coordinate and support trading plans, proposition launches and commercial initiatives.
• Manage new business, renewals, retention activity and customer lifecycle performance.
• Monitor channel performance, identify risks and opportunities, and take proactive action to improve outcomes.
• Support revenue growth and margin protection by optimising performance across the contract lifecycle.
• Partner with Trading and Channel Management teams to turn performance insights into actions.
• Deliver channel financial performance to support in-year and next-year revenue and margin objectives.
• Oversee customer P&L performance, including work-in-progress tracking and delivery alignment.
• Contribute to channel planning and forecasting in line with governance and financial cycles.
• Work with stakeholders to ensure sales performance and reporting accuracy.

Skills

Channel management

Sales performance management

Commercial account management

Job description

Working hours: Full time 37.5 hours per week - Monday to Friday

Working in a collaborative, fast-paced and matrixed environment, you'll bring together insights, commercial thinking and strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle.

In this role, you will:

• Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets.
• Translate commercial priorities into clear execution plans and ensure activity remains aligned to strategic objectives.
• Coordinate and support the delivery of trading plans, proposition launches and commercial initiatives.
• Manage new business, renewals, retention activity and customer lifecycle performance to achieve commercial and financial objectives.
• Monitor channel performance, identify emerging risks and opportunities, and take proactive action to improve outcomes.
• Support revenue growth and margin protection by optimising commercial performance throughout the contract lifecycle.
• Partner with Trading and Channel Management teams to turn performance insights into measurable actions and results.
• Deliver channel financial performance, ensuring trading outcomes support in-year and next-year revenue and margin objectives.
• Oversee customer P&L performance, including work-in-progress tracking, delivery alignment and in-life value optimisation.
• Support Margin Improvement Plan (MIP) initiatives and Risk & Opportunity programmes, ensuring benefits are realised and aligned to business priorities.
• Contribute to channel planning and forecasting activities, ensuring alignment with governance processes, financial cycles and business assumptions.
• Work closely with Commissions and relevant stakeholders to ensure sales performance, AOV and MAOV reporting is accurate, well-governed and compliant.
• Use analytics and insight to identify trends across churn, usage and value performance, helping to drive targeted interventions.
• Collaborate with teams across GTM, CVM, Marketing, Propositions, Sales, Finance and Operations to unlock value and accelerate delivery.
• Help create a culture of accountability, performance excellence and continuous improvement across the channel.

You will bring experience in channel management, sales performance management or commercial account management. You will have strong commercial acumen and be able to translate strategic priorities into practical, measurable outcomes. You will be comfortable working with financial performance metrics, forecasts, revenue targets and margin objectives. You will use data, insight and evidence to make balanced and informed decisions. You will be able to identify risks early and take thoughtful, decisive action to address them. You will be a confident communicator who can build trusted relationships and influence stakeholders at multiple levels. You will thrive in collaborative environments and enjoy working across diverse teams to achieve shared goals. You will be organised, disciplined and able to manage multiple priorities while maintaining attention to detail. You will be comfortable operating in a fast-moving environment and adapting to changing business priorities. You will demonstrate both strategic thinking and practical execution, balancing long-term opportunities with immediate delivery needs. You will bring a performance-focused mindset and a passion for creating value for customers and the business. You will champion accountability, inclusion, respect and collaboration, helping everyone contribute and succeed.