VodafoneThree - Channel Manager - Industry Verticals (Private)

Vodafone Group Plc; Newbury; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

Vodafone Group Plc in Newbury, UK, is seeking a commercially focused Channel Performance Manager to translate strategy into action. You will collaborate across functions to shape outcomes throughout the customer lifecycle and drive measurable results in a fast-paced environment.

You will own targets across acquisition, retention, and lifecycle management, turn priorities into execution plans, monitor performance, and influence stakeholders to improve revenue and margin while maintaining

Qualifications

• Experience in channel management or a similar commercially focused role.
• Strong commercial awareness with ability to translate priorities into practical delivery.
• Proven track record of improving business performance and delivering measurable results.
• Comfortable making informed decisions in a fast-paced environment.
• Able to manage multiple initiatives while balancing short-term delivery and long-term value.
• Data-driven thinker who uses analysis to guide decisions and opportunities.
• Clear communicator able to influence stakeholders at all levels.
• Collaborative team player with strong governance, planning and execution skills.

Responsabilités

• Deliver acquisition, retention, and in-life performance targets across a defined Industry Verticals account portfolio.
• Turn channel priorities into clear execution plans that support commercial objectives and business growth.
• Coordinate and execute trading plans, proposition launches, and commercial initiatives to maximise performance.
• Manage the commercial lifecycle of your portfolio, including new business opportunities, renewals, retention activity, and churn reduction.
• Monitor performance trends and proactively identify risks, opportunities, and areas for improvement.
• Collaborate with Trading and Channel Management teams to convert data and insights into actions that improve commercial outcomes.
• Drive channel financial performance and support delivery against in-year and next-year revenue and margin targets.
• Take ownership of customer P&L performance, ensuring value is protected and enhanced throughout the contract lifecycle.
• Support delivery of Margin Improvement Plans and Risk & Opportunity initiatives, ensuring priorities are executed effectively and benefits are realised.
• Lead channel planning and forecasting activities in line with governance processes, financial cycles, and business assumptions.
• Ensure sales performance, AOV, and MAOV data is accurately validated and aligned with commercial controls.
• Use performance insights, including churn, usage, and value analysis, to recommend and implement targeted interventions.
• Partner with colleagues across Go-To-Market, CVM, Marketing, Propositions, Sales, Finance, and Operations to align priorities and unlock value.
• Help strengthen execution discipline, governance, accountability, and performance standards across the channel.
• Lead and maintain alignment around shared goals with cross-functional teams.
• Maintain a disciplined approach to governance, planning, and execution.

Connaissances

Channel management

Account performance

Commercial awareness

Data-driven decisions

Stakeholder influence

Description du poste

Working hours: Full time 37.5 hours per week - Monday to Friday

You will work in a dynamic, performance-focused environment where you will translate commercial strategy into action, collaborate with colleagues across multiple functions, and help shape exceptional outcomes throughout the customer lifecycle. If you enjoy combining commercial thinking with analytical insight, influencing stakeholders, and driving meaningful results, this role will offer you the opportunity to make a visible impact.

You will:

• Deliver acquisition, retention, and in-life performance targets across a defined Industry Verticals account portfolio.
• Turn channel priorities into clear execution plans that support commercial objectives and business growth.
• Coordinate and execute trading plans, proposition launches, and commercial initiatives to maximise performance.
• Manage the commercial lifecycle of your portfolio, including new business opportunities, renewals, retention activity, and churn reduction.
• Monitor performance trends and proactively identify risks, opportunities, and areas for improvement.
• Collaborate with Trading and Channel Management teams to convert data and insights into actions that improve commercial outcomes.
• Drive channel financial performance and support delivery against in-year and next-year revenue and margin targets.
• Take ownership of customer P&L performance, ensuring value is protected and enhanced throughout the contract lifecycle.
• Support delivery of Margin Improvement Plans and Risk & Opportunity initiatives, ensuring priorities are executed effectively and benefits are realised.
• Lead channel planning and forecasting activities in line with governance processes, financial cycles, and business assumptions.
• Ensure sales performance, AOV, and MAOV data is accurately validated and aligned with commercial controls.
• Use performance insights, including churn, usage, and value analysis, to recommend and implement targeted interventions.
• Partner with colleagues across Go-To-Market, CVM, Marketing, Propositions, Sales, Finance, and Operations to align priorities and unlock value.
• Help strengthen execution discipline, governance, accountability, and performance standards across the channel.

Requirements and experience

• You will bring experience in channel management, account performance management, or a similar commercially focused role.
• You will demonstrate strong commercial awareness and the ability to translate strategic priorities into practical delivery.
• You will have a proven track record of improving business performance and delivering measurable commercial results.
• You will feel confident making informed decisions in a fast-paced environment and adapting to changing priorities.
• You will be comfortable managing multiple initiatives while maintaining focus on both short-term delivery and long-term value.
• You will use data and analysis to guide decisions and identify opportunities for growth, improvement, and optimisation.
• You will be a clear and effective communicator who can build trust and influence stakeholders at all levels.
• You will collaborate positively across teams and functions, creating alignment and momentum around shared goals.
• You will combine a performance-driven mindset with a supportive and inclusive approach to teamwork.
• You will bring strong organisational skills and a disciplined approach to governance, planning, and execution.
• You will be motivated by achieving results while maintaining a high standard of integrity, accountability, and customer focus.
• You will thrive in a complex, matrix environment where collaboration, curiosity, and continuous improvement are valued.