Family Support Worker - SEND

Golearnleicestershire; Wigston, Blaby; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Leicestershire County Council in Wigston and Huncote is seeking a SEND Family Support Worker to provide direct support to children and families in home and school settings. You will complete assessments and reviews, deliver parent drop‑in sessions and offer practical strategies to support SEND behavior management.

An enhanced with barred list DBS check is required for this post, and the role may offer flexible/hybrid working options.

Qualifications

• Level 3 qualification in a relevant subject, or substantial SEND support experience.
• Knowledge of SEND and impact on young people and families, including housing, benefits, education.
• Experience with parenting difficulties, behaviour management, and multi-disciplinary work.
• Ability to prioritise a demanding workload and manage data quality assurance.

Responsibilities

• Provide direct SEND support to children and families in home and school settings.
• Complete assessments and reviews and deliver parent drop-in sessions.
• Offer practical advice and strategies to support SEND-related behaviour.
• Maintain data reporting and ensure safeguarding and child protection practices.

Skills

Level 3 qualification

SEND knowledge

Experience with families

Data reporting

Safeguarding knowledge

Diversity awareness

Education

Level 3 qualification in social care/health/childcare

Tools

Excel

Job description

Organisation: Leicestershire County Council

Work Location: Wigston Magna Family Hub LE18 2AH and Huncote Family Hub LE9 3BN & Bassett Street

Salary: £33,129 - £35,493 per annum (pro rata for part-time)

Working Hours:18.5 hours per week

Contract Type: Fixed term until June 2027

Closing Date: 8th October 2026

Interview Date(s): 23rd October 2026

This role is ideal for individuals who are adaptable, calm, and curious, with a strong passion for supporting children with Special Educational Needs and Disabilities (SEND). If you thrive in a varied and fast-paced environment, this could be the role for you.

About the Role

Our SEND Family Support Workers provide direct support to children and families both in the home and within school settings. The role involves completing assessments and reviews, delivering parent drop-in sessions, and offering practical advice and strategies to support SEND-related behaviour management.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families that clearly demonstrates your experience, skills, competencies and knowledge.
• Knowledge of SEND and the impact a SEND diagnosis will have on a young person and family, including a working knowledge of key areas such as housing, benefits including DLA and PIP, education, EHCPS and school allocations, primary health care, etc. Combined with awareness of issues which may have an impact on the lives of families such as domestic abuse, substance misuse, poverty, housing.
• Experience of working with families experiencing difficulties in parenting or behaviour management and the ability to engage children, parents, wider family and support networks, along with the skills to work with a range of professionals and engage in multi-disciplinary work.
• Able to prioritise a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals.
• Ability to manage and maintain spread sheets and report on data and quality assurance.
• Evidence‑based practice showing demonstrable improvement in outcomes for children, young people and families, with a proven ability to recognise Child Protection issues and Safeguarding practice.
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from diverse backgrounds.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Emily Food, Team Leader

Telephone: [phone]

Email: [e-mail]