Centre Operations & Guest Services Administrator

Lincoln Institute; Lincoln; On-site; GBP 23,000 - 29,000; Full time

Job summary

University of Lincoln invites applications for a permanent Centre Operations Administrator in Lincoln. The role is 37 hours per week, full-time, with a focus on welcoming tenants, visitors, students and staff, and supporting events and onboarding in a vibrant university business community.

You will manage reception, mail, meeting room bookings and health and safety checks as an authorised key holder, contributing to a professional environment where tenants can grow their businesses.

Qualifications

• NVQ Level 2 or equivalent required.
• Experience delivering high-level customer service to internal/external customers.
• Good administrative and communication skills.

Responsibilities

• Deliver outstanding customer service to tenants, visitors, students and staff.
• Act as a first point of contact for enquiries, running reception, the switchboard, mail and parcels, and meeting room bookings.
• Open and close the centres as an authorised key holder, and support health and safety through routine building checks.
• Help create a welcoming, professional environment where tenants can build positive relationships and grow their businesses with confidence.

Skills

Customer service

Administrative skills

Communication skills

Reception experience

Microsoft Office

Education

NVQ Level 2

Tools

Microsoft Office

Job description

University of Lincoln invites applications for a permanent Centre Operations Administrator in Lincoln. The role is 37 hours per week, full-time, with a focus on welcoming tenants, visitors, students and staff, and supporting events and onboarding in a vibrant university business community.

You will manage reception, mail, meeting room bookings and health and safety checks as an authorised key holder, contributing to a professional environment where tenants can grow their businesses.