Centre Operations & Welcome Coordinator

University of Lincoln; Lincoln; On-site; GBP 22,000 - 30,000; Full time

Job summary

The University of Lincoln is recruiting a Centre Operations Administrator to join our Venture Development team. You will deliver welcoming, professional service to tenants, visitors, students and staff, and help keep our centres running smoothly day-to-day.

You will manage reception and switchboard, support onboarding, events and room bookings, and contribute to health and safety checks while working with a proactive, customer-focused approach.

Qualifications

• NVQ Level 2 or equivalent.
• Experience delivering high-level customer service to internal and external customers.
• Good administrative and communication skills; able to work unsupervised.

Responsibilities

• Deliver outstanding customer service to tenants, visitors, students and staff.
• Act as a first point of contact for enquiries, running reception, the switchboard, mail and parcels, and meeting room bookings.
• Open and close the centres as an authorised key holder, and support health and safety through routine building checks.
• Help create a welcoming, professional environment where tenants can build positive relationships and grow their businesses with confidence.

Skills

Customer service

Administration

Communication

Reception experience

MS Office

Social media

Education

NVQ Level 2

Tools

Microsoft Office

Social media

Job description

The University of Lincoln is recruiting a Centre Operations Administrator to join our Venture Development team. You will deliver welcoming, professional service to tenants, visitors, students and staff, and help keep our centres running smoothly day-to-day.

You will manage reception and switchboard, support onboarding, events and room bookings, and contribute to health and safety checks while working with a proactive, customer-focused approach.