Assistant Accommodation Manager

RGIT Australia; Coventry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee discount platform

25 days annual leave + bank holidays

Job summary

RGIT Australia in Coventry is hiring an Assistant Accommodation Manager for our Mezzino student accommodation. You will oversee day-to-day operations, deliver a welcoming front-of-house experience, and support tenancy administration while coordinating with university partners and the facilities team.

The role requires strong customer service and communication, organisational skills, and a proactive, team-oriented mindset. Weekend availability for events may be required.

Qualifications

• Experience in property management, residential lettings, or student accommodation.
• Excellent communication and interpersonal skills.
• Highly organised, with the ability to multitask and work under pressure.
• Proactive, self-motivated, and adaptable to change.

Responsibilities

• Provide front-of-house reception service
• Respond to enquiries from prospective tenants, parents, and university partners
• Assist with property viewings, open days, and resident events
• Coordinate visitors, contractors, and university staff on-site
• Support tenancy administration, including deposits and contracts
• Assist with student allocations and tenancy agreements
• Monitor rent collection and arrears follow-up
• Maintain office records, databases, and email communications
• Liaise with Facilities team to resolve maintenance issues
• Support check-ins and check-outs
• Support Accommodation Manager to ensure Health & Safety compliance

Skills

Customer service

Communication

Organised

IT skills

Tools

CRM software

MS Office

Job description

Full-time Permanent Associate

Posted 27 Aug 2026

Description

Overview

We are seeking an organised and proactive Assistant Accommodation Manager to support the effective management of our student accommodation facility at Mezzino, Trinity View, Coventry. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work efficiently both independently and as part of a team. You will assist in overseeing the day-to-day operations of the property, ensuring a safe, comfortable, and welcoming environment for our students.

Main Responsibilities:

• Provide a warm, professional, and helpful front-of-house reception service
• Respond promptly to enquiries from prospective tenants, parents, and university partners
• Assist with property viewings, open days, and resident events
• Welcome and coordinate visitors, contractors, and university staff on-site
• Support tenancy administration, including processing deposits and contracts
• Assist with student allocations and generating tenancy agreements
• Monitor and manage rent collection and arrears follow-up
• Maintain accurate office records, databases, and email communications
• Liaise with the Facilities team to ensure quick resolution of maintenance issues
• Support resident check-ins and check-outs
• Support the Accommodation Manager in ensuring Health & Safety compliance across the site

About You:

• Experience in property management, residential lettings, or student accommodation
• Excellent communication and interpersonal skills
• Highly organised, with the ability to multitask and work under pressure
• Proactive, self-motivated, and adaptable to change
• Strong IT skills – confident using MS Office and CRM/database systems
• Able to work occasional weekends to support open days and seasonal demand
• 25 days annual leave plus bank holidays
• Employee Assistance Program
• Employee discount platform

This is a full time permanent position, 37.5 hours per week variable over 7 days.