Centre Operations Administrator

Lincoln Institute; Lincoln; On-site; GBP 23,000 - 29,000; Full time

Job summary

University of Lincoln invites applications for a permanent Centre Operations Administrator in Lincoln. The role is 37 hours per week, full-time, with a focus on welcoming tenants, visitors, students and staff, and supporting events and onboarding in a vibrant university business community.

You will manage reception, mail, meeting room bookings and health and safety checks as an authorised key holder, contributing to a professional environment where tenants can grow their businesses.

Qualifications

• NVQ Level 2 or equivalent required.
• Experience delivering high-level customer service to internal/external customers.
• Good administrative and communication skills.

Responsibilities

• Deliver outstanding customer service to tenants, visitors, students and staff.
• Act as a first point of contact for enquiries, running reception, the switchboard, mail and parcels, and meeting room bookings.
• Open and close the centres as an authorised key holder, and support health and safety through routine building checks.
• Help create a welcoming, professional environment where tenants can build positive relationships and grow their businesses with confidence.

Skills

Customer service

Administrative skills

Communication skills

Reception experience

Microsoft Office

Education

NVQ Level 2

Tools

Microsoft Office

Job description

Centre Operations Administrator

Enterprise and Innovation

Location: Lincoln

Salary: From £25,949per annum

Please note this post is permanent and full-time at 37 hours per week

Closing Date: Friday 06 November 2026

Interview Date: Monday 23 November 2026

Reference: EL1256

Help shape a welcoming start-up community

At the University of Lincoln, we believe that every interaction matters. Think Tank is at the heart of our business community, providing welcoming spaces, expert support and essential services that help growing businesses to thrive.

We are looking for a customer focused and proactive Centre Operations Administrator to join our Venture Development team. This is an exciting opportunity to play a key role in creating a safe, professional and supportive environment for tenants, visitors, students and staff. Whether you are welcoming a visitor at reception, supporting a tenant with their onboarding, supporting events management, or keeping the centres running smoothly behind the scenes, your contribution will have a direct impact on the experience of everyone who uses our buildings.

What you will be doing:

As a Centre Operations Administrator, you will:

• Deliver outstanding customer service to tenants, visitors, students and staff.
• Act as a first point of contact for enquiries, running reception, the switchboard, mail and parcels, and meeting room bookings.
• Open and close the centres as an authorised key holder, and support health and safety through routine building checks.
• Help create a welcoming, professional environment where tenants can build positive relationships and grow their businesses with confidence.

What we are looking for:

We are looking for people who are passionate about providing an excellent customer experience, enjoy helping people and take pride in delivering a high-quality service. You will have an NVQ Level 2 or equivalent, experience of delivering high-level customer service to internal and external customers, good administrative and communication skills, and the ability to work unsupervised while remaining organised, accurate and adaptable. Experience of a fast-paced reception role, working with commercial clients, or using Microsoft Office and social media would be an advantage, as would a willingness to work occasional flexible hours such as breakfast or evening events.

Further details:

• Job Description and Person Specification

You can find out more about working at Lincoln, and everything that we have to offer, at:

https://www.lincoln.ac.uk/jobopportunities/

We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.

Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas – Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.