Centre Operations Administrator

The Methodist Church in Britain; East Midlands; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

The Methodist Church in Britain is seeking a Centre Operations Administrator to join the Venture Development team, supporting Think Tank, the business hub for startups and growing companies.

This front‑of‑house role covers enquiries, reception, switchboard, mail, meeting room bookings and authorised key holder duties, with occasional early or evening events. NVQ Level 2 or equivalent is required.

Qualifications

• NVQ Level 2 or equivalent is required.
• Experience delivering high-level customer service to internal and external customers.
• Good administrative and communication skills.
• Ability to work unsupervised.
• Organised, accurate and adaptable.

Responsabilités

• Deliver customer service to tenants, visitors, students and staff
• Act as first point of contact for enquiries
• Run reception
• Handle the switchboard, mail and parcels
• Manage meeting room bookings
• Open and close the centres as an authorised key holder
• Support health and safety through routine building checks
• Support tenant onboarding
• Support events management
• Help create a welcoming, professional environment where tenants can grow their businesses

Connaissances

Good administrative and communication

Ability to work unsupervised

Organised, accurate and adaptable

Formation

NVQ Level 2 or equivalent

Outils

Microsoft Office

Description du poste

This Centre Operations Administrator post sits in the Venture Development team and supports Think Tank, the University of Lincoln's business hub for start-up and growing companies. The job centres on front-of-house work: answering enquiries, running reception and the switchboard, handling mail and parcels, managing meeting room bookings, and opening and closing the buildings as a key holder. The post is customer-facing and asks for willingness to work occasional early or evening events. An NVQ Level 2 or equivalent is required.

What the job involves

• Deliver customer service to tenants, visitors, students and staff
• Act as first point of contact for enquiries
• Run reception
• Handle the switchboard, mail and parcels
• Manage meeting room bookings
• Open and close the centres as an authorised key holder
• Support health and safety through routine building checks
• Support tenant onboarding
• Support events management
• Help create a welcoming, professional environment where tenants can grow their businesses

What’s required

Qualifications

• NVQ Level 2 or equivalent

Experience

• Experience of delivering high-level customer service to internal and external customers

Skills & knowledge

• Good administrative and communication skills
• Ability to work unsupervised
• Organised, accurate and adaptable

Other

• Passion for excellent customer experience and pride in high-quality service

Nice to have

• Experience of a fast-paced reception role
• Experience working with commercial clients
• Experience using Microsoft Office
• Experience using social media
• Willingness to work occasional flexible hours, such as breakfast or evening events