Community Coordinator

The Methodist Church in Britain; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

The University of Lincoln is seeking a Community Coordinator to join the Venture Development team, supporting Sparkhouse and Think Tank. You will build a thriving community of tenants, founders and partners through events, check-ins and outreach.

You will lead marketing and promotion of office space, manage tenancy enquiries and centre tours, and turn engagement data into insights to improve services. Start-up experience is helpful but not required.

Qualifications

• Excellent communication, including presenting to a large audience.
• Managing own workload and priorities.
• Using own initiative.
• Passion for delivering an excellent customer experience.
• Enjoying bringing people together.

Responsibilities

• Lead marketing and promotion of commercial office provision and Venture Development activities across social media, website, newsletters and other channels.
• Build relationships with tenants, founders and partners as a key contact, with regular check-ins to gather feedback.
• Plan, coordinate and deliver networking events, workshops and community initiatives, and evaluate their success.
• Manage tenancy enquiries, centre tours and prospecting activity.
• Coordinate tenant inductions and departures to support occupancy targets.
• Use engagement and occupancy data to produce reports and insights, and suggest service improvements.

Skills

Excellent communication

Managing own workload

Using own initiative

Customer experience

Bringing people together

Job description

The Community Coordinator sits in the Venture Development team at the University of Lincoln and supports the business incubation offer at Sparkhouse and Think Tank. The post builds the community of tenants, founders and partners through networking events, workshops and regular check-ins. It also combines marketing campaigns with tenancy enquiries, centre tours and occupancy work, plus reporting on engagement data. Start-up experience is an advantage rather than a requirement.

What the job involves

• Lead marketing and promotion of commercial office provision and Venture Development activities across social media, website, newsletters and other channels
• Build relationships with tenants, founders and partners as a key contact, with regular check-ins to gather feedback
• Plan, coordinate and deliver networking events, workshops and community initiatives, and evaluate their success
• Manage tenancy enquiries, centre tours and prospecting activity
• Coordinate tenant inductions and departures to support occupancy targets
• Use engagement and occupancy data to produce reports and insights, and suggest service improvements

Skills & knowledge

• Excellent communication, including presenting to a large audience
• Managing own workload and priorities
• Using own initiative
• Passion for delivering an excellent customer experience
• Enjoying bringing people together

Nice to have

• Experience of supporting start-ups
• Experience of planning and delivering marketing and events
• Project delivery experience
• Budget management experience