Centre Operations & Front Desk Lead (Flexible Hours)

The Methodist Church in Britain; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Methodist Church in Britain is seeking a Centre Operations Administrator to join the Venture Development team, supporting Think Tank, the business hub for startups and growing companies.

This front‑of‑house role covers enquiries, reception, switchboard, mail, meeting room bookings and authorised key holder duties, with occasional early or evening events. NVQ Level 2 or equivalent is required.

Qualifications

• NVQ Level 2 or equivalent is required.
• Experience delivering high-level customer service to internal and external customers.
• Good administrative and communication skills.
• Ability to work unsupervised.
• Organised, accurate and adaptable.

Responsibilities

• Deliver customer service to tenants, visitors, students and staff
• Act as first point of contact for enquiries
• Run reception
• Handle the switchboard, mail and parcels
• Manage meeting room bookings
• Open and close the centres as an authorised key holder
• Support health and safety through routine building checks
• Support tenant onboarding
• Support events management
• Help create a welcoming, professional environment where tenants can grow their businesses

Skills

Good administrative and communication

Ability to work unsupervised

Organised, accurate and adaptable

Education

NVQ Level 2 or equivalent

Tools

Microsoft Office

Job description

The Methodist Church in Britain is seeking a Centre Operations Administrator to join the Venture Development team, supporting Think Tank, the business hub for startups and growing companies.

This front‑of‑house role covers enquiries, reception, switchboard, mail, meeting room bookings and authorised key holder duties, with occasional early or evening events. NVQ Level 2 or equivalent is required.