Centre Manager - Technical

Halfords; Scunthorpe; On-site; GBP 46,000 - 49,000; Full time

Benefits offered by this job

5 days a week

Sundays closed

Refer a friend scheme

Health Cash Plan

Pension Scheme

Discounts on Halfords products

Job summary

Halfords in Scunthorpe is seeking a Centre Manager to lead the Autocentre team, drive performance, and ensure an outstanding customer journey. You will develop staff, meet health and safety standards, and contribute to growth through a blend of coaching, KPI focus, and a passion for service; comprehensive training and progression await.

This full‑time role offers a base salary in the £34,000–£37,000 range plus an uncapped monthly bonus; average additional earnings around £11,600 per year, with

Qualifications

• Excellent leadership with ability to guide a team to targets.
• Proven track record delivering high levels of customer satisfaction.
• Strong communication for coaching and staff development.
• Experience meeting Health & Safety standards across operations.

Responsibilities

• Lead the Autocentre team and manage daily operations.
• Drive customer journey quality and satisfaction metrics.
• Coach, train and develop colleagues with in-the-moment feedback.
• Maintain compliance with health and safety standards and KPIs.
• Manage performance and contribute to sales turnover targets.

Skills

Leadership

Customer service

Communication

Coaching

Health & Safety

Driving licence

KPI management

Job description

Job no: 566686
Work type: Full time
Site: Scunthorpe
Categories: Autocentre Management
Location: North Lincolnshire
Salary: £45,600 - £48,600 per year
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• On-target earnings up to £48,600
• Comprising a base salary of £34,000 - £37,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week (this centre is closed on Sunday's)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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