Centre Manager - Technical - Catford

Halfords Group; Catford; On-site; GBP 37,459 - 58,078; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off most products in retail stores

Discounts on groceries and shopping

Financial planning support

Health Cash Plan

Pension Scheme & Life Assurance

Access to hybrid training

Job summary

Halfords Group in Catford seeks an Autocentre Manager to lead the team and deliver exceptional customer service. The role offers a competitive salary of £37,459 to £58,078 per annum with an uncapped bonus scheme and comprehensive career progression opportunities.

As the UK's largest automotive service provider, you will ensure customer satisfaction while managing the team's performance. Benefits include generous annual leave, employee discounts, and health cash plans, making this a fantastic opportunity for career growth.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• High customer satisfaction and effective management experience.
• Engaging and motivational approach to team development.

Responsibilities

• Lead the team to success and ensure excellent customer journey.
• Drive business performance and customer experience.
• Provide training and development to team members.

Skills

Leadership skills

Customer satisfaction delivery

Coaching-based approach

Compliance standards knowledge

Sales turnover management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Apply now Job no: 566347
Work type: Full time
Site: Catford
Categories: Autocentre Management
Location: Greater London
Salary: £37,459 - £58,078 per annum
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• On-target earnings up to £58,078
• Comprising a base salary of £37,459 - £44,278
• An uncapped monthly bonus scheme with average additional earnings of £13,800 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.