Centre Manager - Technical

Halfords Group PLC; Greater Lincolnshire; On-site; GBP 45,600 - 48,600; Full time

Benefits offered by this job

5.6 weeks' annual leave

50% off garage bills

Share save scheme

GP Access 24/7

Pension & Life Assurance

Job summary

Halfords Group PLC based Autocentre in Scunthorpe is seeking a Centre Manager to lead the team, drive customer excellence and grow the business. You will guide staff, manage KPIs, and ensure safe, efficient service delivery.

We offer a base salary of £34,000–£37,000 with on-target earnings up to £48,600 and an uncapped monthly bonus averaging around £11,600 annually. Hybrid training and progression opportunities are provided.

Qualifications

• Experience leading automotive service teams.
• Proven ability to deliver high customer satisfaction.
• Strong coaching-based leadership and team development.

Responsibilities

• Lead Autocentre team to deliver exceptional customer journeys.
• Drive business performance and achieve KPI targets.
• Ensure health and safety compliance and standards.

Skills

Leadership

Customer satisfaction

Coaching

Health & safety

KPI management

Communication

Time management

Driving licence

IT skills

Team development

Job description

Job no: 566686
Work type: Full time
Site: Scunthorpe
Categories: Autocentre Management
Location: North Lincolnshire
Salary: £45,600 - £48,600 per year
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay.

• On-target earnings up to £48,600
• Comprising a base salary of £34,000 - £37,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week (this centre is closed on Sunday's)
• Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI's
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.