Centre Manager

Halfords Group; Scunthorpe; On-site; GBP 45,600 - 48,600; Full time

Benefits offered by this job

Annual leave 5.6 wks

Product discounts

Health plan

Share Save

Cycle to Work

Job summary

Halfords is seeking a Centre Manager to lead the autocentre team in Scunthorpe, driving customer satisfaction and business performance. You will manage daily operations, coach staff, and ensure high service standards across every customer interaction.

The role offers a base salary with uncapped bonus potential, and extensive employee benefits aimed at careers in motoring services and mobility solutions.

Qualifications

• Experience leading automotive service teams and centres.
• Proven ability to drive customer satisfaction and sales KPIs.
• Coaching‑based leadership with effective training delivery.
• Strong Health & Safety compliance experience.

Responsibilities

• Lead and motivate the autocentre team to deliver excellent customer service.
• Drive business performance and monitor KPIs to meet targets.
• Coach and develop staff, ensuring in‑centre training.
• Maintain Health & Safety and regulatory standards.

Skills

Leadership

Team management

Customer satisfaction

Coaching

Health & Safety

Sales KPIs

Communication

IT proficiency

Driving licence

Tools

In-house systems

Job description

Apply now Job no: 566686
Work type: Full time
Site: Scunthorpe
Categories: Autocentre Management
Location: North Lincolnshire
Salary: £45,600 - £48,600 per year
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you – don’t delay, apply today!

• On-target earnings up to £48,600
• Comprising a base salary of £34,000 - £37,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week (this centre is closed on Sunday)
• Earn extra with our refer-a-friend scheme – T&C’s apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores

Discounts on groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream – access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share Save scheme with a 20% discount on shares

Health Cash Plan – to access well‑being services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching‑based approach to team development and able to provide in‑the‑moment training
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPIs
• Excellent communication skills, verbally and written
• IT proficiency, with the willingness to learn in‑house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace. We are an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.