Centre Manager, Serviced Workspace Leader

Aspire Personnel Ltd; Chelmsford; On-site; GBP 30,000 - 42,000; Full time

Job summary

Aspire Personnel Ltd represents a leading Southeast commercial business centre provider seeking a proactive Centre Manager to oversee the team and ensure smooth operations.

You will lead the deputy, business support and facilities staff, manage day-to-day operations, and uphold Health & Safety and Fire Safety procedures. The role includes viewings, admin tasks, and strong customer relations, with marketing support and charity activities. Hours: 8.30am–5.30pm, Mon–Fri.

Qualifications

• Essential: proven experience in a customer-facing role and managing people.
• Desirable: experience in serviced workspace industry, lettings or viewings.

Responsibilities

• Lead and support the deputy, business support team and facilities handy person, including workloads and development reviews.
• Manage day-to-day operations of the centre and overall site management.
• Ensure robust Health & Safety and Fire Safety procedures are maintained.
• Conduct viewings of available workspaces to potential customers and promote services.
• Admin tasks including preparation of licence agreements and setting up new customer accounts.
• Build strong customer relationships from first enquiry to departure and promote services.
• Deliver excellent reception services and handle enquiries.
• Collaborate with the marketing team on local promotions, social media and centre events.
• Support charity activities for the centre and demonstrate the company values at all times.

Skills

Customer service

People management

Communication

Organisation

Problem solving

Job description

Aspire Personnel Ltd represents a leading Southeast commercial business centre provider seeking a proactive Centre Manager to oversee the team and ensure smooth operations.

You will lead the deputy, business support and facilities staff, manage day-to-day operations, and uphold Health & Safety and Fire Safety procedures. The role includes viewings, admin tasks, and strong customer relations, with marketing support and charity activities. Hours: 8.30am–5.30pm, Mon–Fri.