Business Centre Manager – Operations & Client Relations

UBC Flexible Offices; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of flexible workspace solutions is seeking a full-time Business Centre Manager based in Birmingham. The successful candidate will oversee daily operations, manage client relationships, and ensure the smooth functioning of the business centre. Key responsibilities include supervising staff, addressing customer inquiries, maintaining financial records, and promoting exceptional customer experiences. Ideal candidates should possess strong leadership, communication skills, and proficiency in management software. This is an on-site role.

Qualifications

• Strong leadership and team management skills required.
• Proficiency in client relationship management is essential.
• Basic financial and operational management knowledge needed.
• Experience in hospitality or workspace management is a plus.

Responsibilities

• Oversee daily operations of the business centre.
• Manage client relationships and customer inquiries.
• Maintain financial records and manage occupancy and contracts.

Skills

Strong leadership

Team management

Organizational skills

Client relationship management

Customer service excellence

Problem-solving

Effective communication

Tools

Business management software

Office tools

Job description

A leading provider of flexible workspace solutions is seeking a full-time Business Centre Manager based in Birmingham. The successful candidate will oversee daily operations, manage client relationships, and ensure the smooth functioning of the business centre. Key responsibilities include supervising staff, addressing customer inquiries, maintaining financial records, and promoting exceptional customer experiences. Ideal candidates should possess strong leadership, communication skills, and proficiency in management software. This is an on-site role.