Centre Manager

Premier Automotive; Reading; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading Fast Fit Centre in the UK seeks a hands-on Centre Manager to oversee daily operations and lead a team. You will ensure high performance across all areas, from customer service to sales. Ideal candidates have at least 2 years of automotive industry experience along with strong leadership and organizational skills. The role offers competitive pay and benefits including a company pension and performance-based bonuses.

Benefits

Company pension scheme

Cycle-to-work scheme

Employee discounts

Life insurance

On-site parking

Referral programme

Performance-based bonuses

Qualifications

• At least 2 years of experience in the automotive industry.
• Proven ability to manage customer relations and lead a small team.
• Hands-on expertise in MOT testing, fast-fit repairs, or servicing is highly desirable.
• Strong organizational and leadership skills.

Responsibilities

• Oversee daily operations and leadership of the team.
• Ensure high performance across customer service, operations, sales, and administration.
• Drive customer service excellence and satisfaction.
• Manage and motivate the team.
• Oversee stock management and ordering processes.

Skills

Customer relations

Team leadership

MOT testing

Fast-fit repairs

Organizational skills

Job description

Overview

Location: Reading

Salary: £35,000 - £40,000 Basic Salary OTE £50,000 - £55,000

Premier Recruitment Solutions is proud to partner with a leading Fast Fit Centre in the automotive industry. Known for delivering exceptional service, this organisation is seeking a proactive and hands-on Centre Manager to lead their team and ensure operational excellence.

Responsibilities

• As a Centre Manager, you will oversee the daily operations and leadership of your team, ensuring high performance across all areas, including customer service, operations, sales, and administration. This role is hands-on, requiring you to work alongside the team in service bays, providing guidance and motivation while maintaining seamless operations.
• Lead and manage the centre's performance to achieve sales targets and operating budgets.
• Drive excellence in customer service and ensure satisfaction targets are met.
• Address and resolve customer complaints efficiently.
• Manage and motivate the team to build a strong local reputation for the brand.
• Oversee stock management and ordering processes.
• Contribute to the centre's growth through PR and marketing initiatives.
• Perform MOT testing, fast-fit repairs, or servicing when required, depending on business demands.

What We're Looking For

• At least 2 years of experience in the automotive industry.
• Proven ability to manage customer relations and lead a small team.
• Hands-on expertise in MOT testing, fast-fit repairs, or servicing is highly desirable.
• Strong organisational and leadership skills.

Benefits

• Company pension scheme
• Cycle-to-work scheme
• Employee discounts
• Life insurance
• On-site parking
• Referral programme
• Performance-based bonuses, including quarterly incentives

If you're a motivated leader with a passion for the automotive industry, we'd love to hear from you. Apply today and take the next step in your career!

Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.

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