Centre General Manager

Flow Sports Personnel Ltd; Dundee; Presencial; GBP 45 000 - 60 000; Tempo integral

Resumo da oferta

Flow Sports Personnel Ltd is seeking a highly capable General Manager to run a busy leisure centre in Dundee. You will create a safe, fun, and vibrant environment for staff and customers while delivering outstanding service.

You will own the finances and commercial performance across Food, Drink, Amusements and Bowling/Golf, manage budgets and KPIs, coach and lead the team, and work across weekends and nights as required to drive success.

Qualificações

• Hands-on General Manager with leisure/hospitality/retail background preferred.
• Proven track record delivering ops standards and growth.

Responsabilidades

• Run one busy leisure centre and ensure safe, fun, vibrant environment.
• Drive financial and commercial performance across all revenue streams.
• Deliver budgets and KPIs and manage profit performance.
• Coach, lead and inspire the team to deliver outstanding service.
• Work nights and weekends as required to meet centre needs.

Conhecimentos

General Manager experience

Operations management

Sales optimization

People leadership

Coaching & development

Customer service focus

Flexible schedule

Descrição da oferta de emprego

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful you should have:

• a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• a relentless approach to delivering the best operational standards in the industry
• evidence of optimising sales and performance of a business unit
• a passion for people, with evidence of coaching, developing, and progressing your team
• an empathetic and compassionate approach
• resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• be willing to work nights and weekends