General Manager

Flow Sports Personnel Ltd; Belfast City District; Presencial; GBP 50 000 - 75 000; Tempo integral

Resumo da oferta

Flow Sports Personnel Ltd. seeks a General Manager to lead a busy leisure centre in Belfast, delivering exceptional service and driving profit across four revenue streams: Food, Drink, Amusements and Bowling/Golf.

You will coach and develop a high-performing team, shape the customer experience, and own budget and KPI delivery in a fast-paced environment. Nights and weekends work required.

Qualificações

• Minimum of eighteen months experience as hands-on General Manager in leisure, hospitality, or retail.
• Demonstrated ability to deliver operational excellence.
• Track record of improving sales and performance of a business unit.
• Experience coaching, developing and progressing teams.
• Empathetic and compassionate leadership style.
• Willingness to work nights and weekends.

Responsabilidades

• Run one busy centre and create a safe, fun, and vibrant environment for staff and customers.
• Drive financial and commercial performance across Food, Drink, Amusements and Bowling/Golf revenue streams.
• Be fully accountable for delivering budget and KPIs and driving centre profit.

Conhecimentos

General Manager experience

Operations leadership

People development

Sales performance

Resilience and adaptability

Night and weekend availability

Descrição da oferta de emprego

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful you should have:

• a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• a relentless approach to delivering the best operational standards in the industry
• evidence of optimising sales and performance of a business unit
• a passion for people, with evidence of coaching, developing, and progressing your team
• an empathetic and compassionate approach
• resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• be willing to work nights and weekends