Centre Assistant Manager

Webrecruit; Shrewsbury; Presencial; GBP 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NEST Pension Scheme

Life Assurance

Bonus Scheme

Stream - instant pay access

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house IMI accredited course

Uniform incl. Safety Boots

Descripción de la vacante

Webrecruit in the United Kingdom is seeking a customer-focused individual for a Centre role in automotive retail. You will manage customer interactions, ensure high service standards, and drive sales within a busy showroom and workshop environment.

The role requires a flexible approach to tasks, the ability to work independently, and proven experience in automotive retail. Hours are discussed at interview, with a strong emphasis on achieving targets and maintaining a professional Centre

Formación

• The candidate must show a flexible approach to tasks and be able to manage their own workload.
• Excellent communication skills are essential.
• Proven experience in a busy retail environment in an automotive setting.

Responsabilidades

• Ensure customers receive the best service and care, keeping complaints to a minimum.
• Achieve all sales targets and KPIs.
• Maintain the cleanliness of the Centre and its equipment.
• Increase sales of products and services offered by the Company.
• Recruit and interview all employees for the Centre.
• Identify training needs for employees to progress and develop within the Company.
• Carry out service and repair on all makes of vehicle.
• Support other Centres when necessary.
• Adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control.
• Comply with reasonable instructions from Management.
• Uniform provided; keep it clean and presentable at all times.
• Liaise with Head Office and other Departments.

Conocimientos

Customer service

Communication

Retail experience

Automotive industry

Descripción del empleo

Hours

The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview

Salary

Dependent on experience

Benefits

• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme - If Centre Based
• Stream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• Company Uniform including Safety Boots

Holiday

20 days per year, plus statutory holidays

The Candidate

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Job Responsibilities

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Carry out service and repair on all makes of vehicle
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

The role reports directly to the Centre Manager

NO AGENCIES PLEASE