Centre Assistant Manager

Webrecruit; Harlow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

NEST Pension

Life Assurance

Bonus Scheme (Centre Based)

Staff Discounts

Wellbeing Support

Training opportunities

IMI accredited course

Company Uniform

Job summary

Webrecruit in the United Kingdom is seeking an adaptable individual for a busy automotive retail Centre. You will deliver excellent customer service, manage tasks, and help grow sales for products and services.

The role requires the ability to handle a varied workload, communicate effectively with customers and colleagues, and uphold the Centre's standards and safety procedures.

Qualifications

• Flexible approach to tasks and workload management.
• Excellent communication skills in a busy retail environment.
• Proven experience in an automotive retail setting.

Responsibilities

• Ensure customers receive the best service and care, maintainingLow complaints.
• Achieve sales targets and KPIs.
• Keep the centre clean and maintain equipment.
• Increase sales of products and services offered by the company.
• Recruit and interview all employees for the Centre.
• Identify training needs for staff development.
• Carry out service and repair on all makes of vehicle.
• Support other Centres when needed.
• Adhere to company policies including Health & Safety and Stock Control.
• Follow reasonable instructions from Management.
• Supply and maintain company uniform in presentable condition.
• Liaise with Head Office and other Departments.

Skills

Flexible approach

Excellent communication

Retail automotive experience

Job description

Hours: The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview

Salary: Dependent on experience

Benefits

• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme - If Centre Based
• Stream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• Company Uniform including Safety Boots

Holiday: 20 days per year, plus statutory holidays

The Candidate

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Job Responsibilities

• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Carry out service and repair on all makes of vehicle
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

The role reports directly to the Centre Manager