Central Support Coordinator

South West Community Chaplaincy; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

St Giles Trust is seeking two Central Support Coordinators to join our Internal Operations team. This office-based role provides operational, administrative and coordination support across facilities, finance, procurement, onboarding, compliance and office management.

You will enable colleagues to have the resources and systems they need, coordinate onboarding, maintain records, process invoices and support health and safety, travel, events and governance.

Qualifications

• Experience in an administrative, operational support, facilities or business support role.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Confident using Microsoft 365 applications, including Outlook, Word, Excel and Teams.
• Detail-oriented with strong record-keeping and administration skills.
• An excellent communicator with strong interpersonal skills.

Responsibilities

• Provide day-to-day operational and administrative support across St Giles Trust.
• Coordinate onboarding and offboarding activities, including equipment allocation, access arrangements and asset recovery.
• Maintain accurate records of organisational assets, equipment and operational resources.
• Support recruitment administration, interview coordination and induction activities.
• Process invoices, purchase requests and procurement administration.
• Coordinate facilities activities, maintenance requests and contractor visits.
• Support Health & Safety compliance and workplace safety requirements.
• Arrange travel, accommodation, meetings and organisational events.
• Maintain operational databases, registers and compliance documentation.
• Deliver excellent customer service to colleagues, managers and external stakeholders.

Skills

Administrative experience

Operational coordination

Interpersonal communication

Tools

Microsoft 365

Job description

Are you an organised and proactive administrator who thrives on keeping people, processes and operations running smoothly? Do you enjoy working in a fast-paced environment where no two days are the same?

St Giles Trust is looking for 2Central Support Coordinators to join our Internal Operations team. This is a varied and rewarding role at the heart of the organisation, providing operational, administrative and coordination support across a range of business functions, including facilities, finance, procurement, onboarding, compliance and office management.

About the Role

As our Central Support Coordinator, you will play a key role in ensuring colleagues across the organisation have the resources, systems and support they need to deliver life-changing services. Working closely with teams across Service Delivery and Central Services, you will coordinate operational activities, maintain accurate records and support a range of organisational processes.

This is a primarily office-based role, requiring regular on-site presence to support office operations, facilities coordination, onboarding activities and visitor services.

Key Responsibilities

You will:

• Provide day-to-day operational and administrative support across St Giles Trust.
• Coordinate onboarding and offboarding activities, including equipment allocation, access arrangements and asset recovery.
• Maintain accurate records of organisational assets, equipment and operational resources.
• Support recruitment administration, interview coordination and induction activities.
• Process invoices, purchase requests and procurement administration.
• Coordinate facilities activities, maintenance requests and contractor visits.
• Support Health & Safety compliance and workplace safety requirements.
• Arrange travel, accommodation, meetings and organisational events.
• Maintain operational databases, registers and compliance documentation.
• Deliver excellent customer service to colleagues, managers and external stakeholders.

We are looking for someone who is:

• Experienced in an administrative, operational support, facilities or business support role.
• Highly organised, with the ability to manage multiple priorities and deadlines.
• Confident using Microsoft 365 applications, including Outlook, Word, Excel and Teams.
• Detail-oriented, with strong record-keeping and administration skills.
• An excellent communicator with strong interpersonal skills.
• Comfortable working independently and collaboratively across teams.
• Committed to maintaining confidentiality and handling sensitive information appropriately.
• Customer-focused, adaptable and solution-oriented.

Experience supporting onboarding, recruitment administration, facilities management or health and safety activities would be advantageous, as would knowledge of GDPR, information security or compliance frameworks.

Why Join St Giles Trust?

At St Giles Trust, we’re committed to creating a positive, inclusive and supportive workplace where everyone can thrive. We are guided by values that are empowering, supportive, creative, empathic, inclusive and collaborative. You’ll be joining a team that makes a real difference to people’s lives and supports colleagues across the organisation to do the same.

It is a permanent contract and requires a Basic DBS check.