CCTV Operator – Real-Time Security & Incident Response

Mitie; Greater London; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Retail discounts (Mideals)

Online GP services

Death in service

Share options

Discounts for shopping, cinema, andhol

Free parking

MiDeals discounts

Cycle-to-work scheme

Life cover

Enhanced pension contributions

Salary Finance access

Résumé du poste

Mitie is expanding its IKEA Security Operations Centre in London and seeks a CCTV Operator on a permanent basis. You will monitor CCTV, identify potential incidents, and report to the IRMC Manager while delivering high-quality customer service to our client.

The role requires previous CCTV monitoring experience, a valid SIA CCTV licence, and a confident communicator with strong computer skills. Shifts run 11:00 to 22:00 on Mon–Sat and 10:00 to 18:00 on Sun, with a range of benefits available.

Qualifications

• Previous experience monitoring CCTV is required.
• CCTV SIA licence is mandatory.
• Excellent communicator with a great telephone manner and computer knowledge.

Responsabilités

• Report and present to the IRMC Manager and supervisors.
• Using CCTV to identify criminal behaviour happening with IKEA Units.
• Supporting IKEA Co-workers on the phone.
• Input of security and crime incident data into a central database.
• Providing a high level of customer service to our client.
• Engagement with the MITIE loss prevention team.

Connaissances

CCTV monitoring

Excellent communication

Telephone manner

Computer literacy

Formation

SIA CCTV Licence

Description du poste

Mitie is expanding its IKEA Security Operations Centre in London and seeks a CCTV Operator on a permanent basis. You will monitor CCTV, identify potential incidents, and report to the IRMC Manager while delivering high-quality customer service to our client.

The role requires previous CCTV monitoring experience, a valid SIA CCTV licence, and a confident communicator with strong computer skills. Shifts run 11:00 to 22:00 on Mon–Sat and 10:00 to 18:00 on Sun, with a range of benefits available.