CCTV Operator - 4-on/4-off, SIA Licensed

Mitie Cleaning & Hygiene Services; Northampton; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Retail discounts through MiDeals

Training and career progression

Online GP services

Death in service

Share options

Free parking

Job summary

Mitie, the UK's leading facilities management and professional services company, is expanding the IKEA Security Operations Centre and seeks a CCTV Operator with a valid SIA CCTV licence. You will monitor CCTV, report incidents, and provide high-quality customer service to IKEA units and colleagues.

Join a permanent role with 4 on 4 off shifts (10 hours), 35 hours per week, and a comprehensive set of employee benefits. Training and progression are available within Mitie."

Qualifications

• Excellent communication and customer service skills.
• Ability to multi-task and prioritise workload.
• Committed, motivated and reliable.
• Experience working as part of a team.
• Valid SIA CCTV Licence.

Responsibilities

• Report and present to the IRMC Manager and supervisors.
• Using CCTV to identify criminal behaviour happening with IKEA Units.
• Supporting IKEA co-workers on the phone.
• Input of security and crime incident data into a central database.
• Providing a high level of customer service to our client.
• Engagement with the MITIE loss prevention team.

Skills

Excellent communication

Customer service

Multi-tasking

Team player

Reliable

SIA CCTV Licence

Job description

Mitie, the UK's leading facilities management and professional services company, is expanding the IKEA Security Operations Centre and seeks a CCTV Operator with a valid SIA CCTV licence. You will monitor CCTV, report incidents, and provide high-quality customer service to IKEA units and colleagues.

Join a permanent role with 4 on 4 off shifts (10 hours), 35 hours per week, and a comprehensive set of employee benefits. Training and progression are available within Mitie."