Data Centre CCTV Controller & Incident Response Lead

ICTS (UK) Limited; Slough; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Job summary

ICTS (UK) Limited is seeking reliable CCTV Operators to monitor alarms and coordinate responses for our Data Centre client in the Slough area. The role involves 12-hour shifts on a 4 on / 4 off pattern, including day and night coverage. You will log incidents, manage access control responses, and assist in health and safety tasks.

Full training and equipment are provided. A CCTV licence, clear communication, and the ability to work under pressure are essential.

Qualifications

• Must hold a valid CCTV licence.
• Excellent written communication and interpersonal skills.
• Ability to think and act quickly in emergencies or under pressure.
• Five years of checkable history and references.
• Willingness to work with management and colleagues.
• Be prepared to pass a criminal records check (CRC).

Responsibilities

• Monitor CCTV to prevent crime and ensure health and safety on site.
• Respond to alarms and coordinate security responses.
• Log incident reports and fire/door control activity.
• Dispatch officers and coordinate evacuation during incidents.
• Maintain the fire log and incident logs (DOB/Staff/Operations).
• Support management with policy reviews and risk assessments.
• Produce clear verbal and written reports as required.

Skills

CCTV operation

Emergency response

Written communication

Interpersonal skills

Work under pressure

CRC readiness

Job description

ICTS (UK) Limited is seeking reliable CCTV Operators to monitor alarms and coordinate responses for our Data Centre client in the Slough area. The role involves 12-hour shifts on a 4 on / 4 off pattern, including day and night coverage. You will log incidents, manage access control responses, and assist in health and safety tasks.

Full training and equipment are provided. A CCTV licence, clear communication, and the ability to work under pressure are essential.