CCTV Officer - Cambridge - CB2

Dardan Security Ltd; Cambridge; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Unlimited training

Hourly pay £14

42-hour weeks

12-hour shifts (4 on/4 off)

Up to 28 days holiday

Recognition rewards

Wellbeing support line

Virtual GP service

Recommend a Friend bonus

Job summary

Dardan Security Ltd is seeking a dedicated CCTV Officer for our client site in Cambridge. You will monitor CCTV, respond to incidents, and support the wider security operation to ensure a safe, welcoming environment for visitors and tenants.

Full in-house training is provided; the role requires valid CCTV and SIA licenses, right to work in the UK, and a punctual, reliable mindset. Opportunities for progression and a strong benefits package accompany the role.

Qualifications

• Valid CCTV Licence.
• Valid SIA Licence.
• Right to work in the UK and a five-year checkable history.
• Punctual and reliable.
• Passionate about creating an exceptional customer experience.
• Knowledge of MS Office (Excel, Word, Outlook).
• Highly intuitive with a curious mindset.
• Highly presentable in line with our corporate brand.
• Resilient and proactive in your work.

Responsibilities

• Monitor and operate CCTV systems in accordance with company procedures.
• Liaise with on-site security teams, management and retailers when required.
• Respond effectively to emergencies, alarms, and incidents.
• Ensure compliance with GDPR and CCTV operational procedures.
• Support building a community partnership.
• Deliver excellent customer service to visitors and tenants.

Skills

Valid CCTV Licence

Valid SIA Licence

Tools

MS Office (Excel/Word/Outlook)

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress

• £14.00 per hour

• Average of 42 hours per week

• 12 hour shift pattern, 4 on / 4 off; working nights and weekends

• Up to 28 days paid holiday (site and shift dependant)

• Recognition rewards

• Access to a 24/7 employee wellbeing support line

• Virtual GP Service

• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are looking for a dedicated CCTV Officer to join our security team at one of our prestigious client sites.

Our client is the regions award-winning shopping centre located in the heart of Cambridge city centre and surrounded by historic architecture. The centre is home to a range of premium high street retailers offering an exceptional shopping experience.

As a CCTV Officer, you will play a vital role in maintaining a safe and welcoming environment by monitoring CCTV systems, identifying potential risks, investigating incidents, and supporting the wider security operation.

Your duties include (but are not limited to):

• Monitor and operate CCTV systems in accordance with company procedures

• Liaise with on-site security teams, management and retailers when required

• Respond effectively to emergencies, alarms, and incidents

• Ensure compliance with GDPR and CCTV operational procedures

• Supporting with building a community partnership

• Deliver excellent customer service to visitors and tenants

Full in-house training will be provided.

Essential Skills and Experience

• Valid CCTV Licence

• Valid SIA Licence

• Right to work in the UK and a five-year checkable history

• Punctual and reliable

• Passionate about creating an expectational customer experience

• Knowledge of the MS packages (excel, word, outlook)

• Highly intuitive with a curious mindset

• Highly presentable in line with our corporate brand

• Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue's "One to Watch".

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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