Mobile Response Officer - Norwich

Dardan Security Ltd; Norwich; On-site; GBP 39,950,000 - 45,461,000; Full time

Benefits offered by this job

Unlimited training and progression

42 hours per week

4 on / 4 off shifts

Job summary

Dardan Security Ltd in Norwich is seeking a dedicated Mobile Response Officer to join our Mobile Security team. You will respond to incidents, attend call-outs, and help protect client sites with professional vigilance.

Full in-house training will be provided. The role requires a valid SIA Licence, a UK driving licence, and a commitment to delivering an outstanding customer experience on a 4-on/4-off schedule, including days, nights and weekends.

Qualifications

• Valid SIA Licence.
• Full UK Manual Driving Licence (required).
• Right to work in the UK and a five-year checkable history.
• Punctual and reliable.
• Passionate about creating an exceptional customer experience.
• Knowledge of the MS Office packages (Excel, Word, Outlook).
• Highly intuitive with a curious mindset.
• Highly presentable in line with our corporate brand.
• Resilient and pro-active in your work.

Responsibilities

• Report writing and gathering intelligence data.
• Attending call-outs and identifying key issues.
• Locking and unlocking of premises.
• Alarm activations and ad hoc tasks.
• Conduct full patrols of the local areas on your assigned beat.

Skills

SIA Licence

UK Driving Licence

Right to work in UK

Punctual and reliable

Customer experience mindset

MS Office

Tools

MS Excel

MS Word

MS Outlook

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £13.44 per hour
• 42 hours per week
• 12 hour shifts; working 4 on / 4 off days, nights and weekends
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are looking for a dedicated Mobile Response Officer to become part of the Mobile Security team in Norwich, helping us to continue to deliver an exceptional security service and support our clients.

Your duties include (but are not limited to):

• Report writing and gathering intelligence data
• Attending call-outs and identifying key issues
• Locking and unlocking of premises
• Alarm activations and ad hoc tasks
• Conduct full patrols of the local areas on your assigned beat

Full in-house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Full UK Manual Driving Licence (required)
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.