CCTV Control Room Operator - 4 on 4 off

OCS; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Digital Learning

Retail Perks with Wagestream

Flexible Pay

Job summary

OCS UK & Ireland is seeking a vigilant CCTV Controller to monitor and operate CCTV and security systems on site. Reporting to the Security Manager, you’ll ensure incidents are managed efficiently and records are maintained to a high standard.

The role requires organisation, decisiveness and clear communication in a fast-paced environment. Responsibilities include incident response, log maintenance, and deploying security resources as required, with 4 on 4 off days working 0700–1900 at our

Qualifications

• Must have Right to Work in the UK and be able to obtain DBS and BS7858 clearance.
• ACT Awareness certification and SCaN CCTV training are preferred.
• Strong verbal and written communication; excellent observation skills.
• Ability to stay calm, prioritise tasks and make decisions under pressure.
• Competent IT skills and ability to operate multiple security systems.

Responsibilities

• Monitor CCTV systems to identify and respond to security, safety and operational incidents.
• Maintain clear, timely communication to relevant personnel.
• Follow escalation procedures and maintain accurate control room logs.
• Deploy security officers and resources as needed.
• Conduct daily risk assessments and maintain CCTV records per procedures.
• Operate systems including Fire alarms, PA, VMS, ANPR, BMS, and related communications.
• Document complaints and incidents; produce detailed reports.

Skills

Right to work

Enhanced DBS

BS7858

ACT Awareness

SCaN Training

Communication

Attention to detail

Calm under pressure

Problem solving

IT skills

Incident management

Tools

CCTV systems

VMS

BMS

ANPR

Job description

OCS UK & Ireland is seeking a vigilant CCTV Controller to monitor and operate CCTV and security systems on site. Reporting to the Security Manager, you’ll ensure incidents are managed efficiently and records are maintained to a high standard.

The role requires organisation, decisiveness and clear communication in a fast-paced environment. Responsibilities include incident response, log maintenance, and deploying security resources as required, with 4 on 4 off days working 0700–1900 at our