Catering Team Member

Holroyd Howe; Hertford Heath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK catering company is looking for enthusiastic Catering Team Members to deliver high-quality food and service. Located in Hertford Heath, this role involves supporting daily food service, maintaining cleanliness, and ensuring customer satisfaction. Ideal candidates should have great customer service skills, attention to detail, and a flexible approach to work. The company values training and development, offering numerous perks including 28 days of holiday and volunteering days, making it a great place to build a career.

Benefits

28 days holiday including bank holidays

3 volunteering days

Enhanced maternity leave

Bespoke training & development

Pension & life insurance

Access to discounts via Perkbox

Free meals while at work

Qualifications

• Experience in contract or high-volume catering is preferred.
• Good knowledge of Health & Safety is important.
• Must maintain a can-do and customer-focused attitude.

Responsibilities

• Support food service delivery and maintain high cleanliness standards.
• Assist with food safety checks and allergens.
• Provide excellent customer service in dining areas.
• Contribute to hospitality events and follow safety procedures.

Skills

Customer service skills

Attention to detail

Organisation skills

Flexibility

Team player

Job description

Company Description

Job Title: Catering Team Member

Location: Haileybury

Salary: Competitive

Why Join us?

• 28 days holiday (including bank holidays)
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension & life insurance
• Discounts on high street brands, cinema & holidays via the Perkbox App
• Wellbeing hub & access to employee assistance programme
• Free meals while at work
• Career development & HIT Apprenticeships for all experience levels

About the role

We are seeking enthusiastic and reliable Team members to support the day-to-day food and service delivery across the school. This role is essential in ensuring pupils, staff, and visitors receive high-quality, nutritious meals served with care, efficiency, and attention to detail.

You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Job Description

Key Responsibilities

• Support the , service, and presentation of food to a high standard
• Maintain cleanliness and hygiene across Dining Areas
• Assist with food labelling, temperature checks, and allergen controls
• Provide excellent customer service to pupils, staff, and visitors
• Set up and clear service areas, ensuring smooth day-to-day operations
• Follow all food safety, health & safety, and safeguarding procedures
• Contribute to hospitality events and occasional out-of-hours functions

Qualifications

Candidate Profile

• Ideally have experience working within contract, or high-volume catering
• Possess a good Health & Safety knowledge
• Flexible with a can-do attitude, customer-focused
• Fun and enthusiastic
• Have excellent organisation skills
• Demonstrate great attention to detail
• Be a team player and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

We pride ourselves on:

People first We’re a company of individuals, united in doing our best for our clients.

Great food, always Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.