Catering Supervisor | Lead Café for Community Impact

Serco; Bangor; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free gym membership for you and family

DBS checks and safeguarding training

Holiday allowance 21 days + bank

Job summary

Northern Community Leisure Ltd is seeking a Catering Supervisor to lead the on-site cafe at Bangor. You will ensure great food, friendly service and a welcoming guest experience, while managing daily operations and contributing to the community facility’s goals.

The role requires at least 2 years in a busy cafe/restaurant, Level 3 Food Hygiene, and strong customer-focused leadership in a fast-paced environment. Hybrid/flexible working is possible.

Qualifications

• Proven experience leading catering teams in a cafe/restaurant or similar setting.
• At least 2 years' experience in a busy cafe/restaurant environment.
• Strong focus on food quality and customer satisfaction.

Responsibilities

• Manage the daily operation of the café and ensure high quality food and service.
• Lead, organise and support colleagues to provide excellent customer experience.
• Manage stock, purchasing, pricing and waste to meet budgets.
• Ensure health and safety, food hygiene and allergen controls are followed.
• Monitor sales, costs and gross profit, taking actions to achieve targets.
• Identify opportunities for growth and continuous improvement in catering.

Skills

Team leadership

Customer service

Food preparation

Communication

Fast-paced work

Education

Level 3 Food Hygiene

Job description

Northern Community Leisure Ltd is seeking a Catering Supervisor to lead the on-site cafe at Bangor. You will ensure great food, friendly service and a welcoming guest experience, while managing daily operations and contributing to the community facility’s goals.

The role requires at least 2 years in a busy cafe/restaurant, Level 3 Food Hygiene, and strong customer-focused leadership in a fast-paced environment. Hybrid/flexible working is possible.