Catering Supervisor

North-Yorkshire-Council-1; Whitby; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Local government pension scheme

Family friendly leave

Salary sacrifice and discounts

Learning and career development

Health Assured wellbeing support

Descrizione del lavoro

Northyorks is seeking a Catering Supervisor to oversee daily operations across cafés, restaurants, or leisure venues. You will lead an enthusiastic team, uphold excellent service, and ensure smooth shifts. The role is full-time and may be split into two part-time positions.

Key responsibilities include managing shifts, upholding safety and hygiene, maintaining site standards, handling cash, promoting services, and acting as safety lead. Benefits and development opportunities are provided.

Competenze

• Level 2 Food Hygiene Certificate is required.
• Personal Licence is desirable (training provided if you don't have one).
• Previous experience in a hospitality supervisory role.
• Excellent customer service skills, with the ability to handle customer feedback and complaints in a positive manner.
• A calm, resilient, and self-motivated multitasker who can thrive during busy shifts.

Mansioni

• Lead daily operations - manage shifts efficiently to meet and exceed customer expectations.
• Ensure safety & hygiene - comply with all food hygiene, health and safety, and COSHH regulations.
• Maintain pristine standards - oversee the cleaning, maintenance, and setup of front and back-of-house areas.
• Secure cash handling - follow council cash management and financial procedures strictly.
• Drive venue sales - actively promote services and maximise commercial opportunities.
• Act as safety lead - monitor visitor well-being and act as the designated Fire Marshall.

Conoscenze

Customer service

Team leadership

Multitasking

Resilience

Formazione

Level 2 Food Hygiene Certificate

Personal Licence desirable

Descrizione del lavoro

Join us as Catering Supervisor and drive the daily operations of one of our vibrant cafés, restaurants, or leisure and wellness venues. In this role, you will lead an enthusiastic team, uphold exceptional service standards, and ensure every shift runs smoothly.

We are hiring for one full-time role, which can also be split into two part-time positions.

Key Responsibilities:

• Lead daily operations - manage shifts efficiently to meet and exceed customer expectations
• Ensure safety & hygiene - comply with all food hygiene, health and safety, and COSHH regulations
• Maintain pristine standards - oversee the cleaning, maintenance, and setup of front and back-of-house areas
• Secure cash handling - follow council cash management and financial procedures strictly
• Drive venue sales - actively promote services and maximise commercial opportunities
• Act as safety lead - monitor visitor well-being and act as the designated Fire Marshall

What we are looking for:

• Level 2 Food Hygiene Certificate is required
• A Personal Licence is desirable (training will be provided if you don't have one)
• Previous experience in a hospitality supervisory role
• Excellent customer service skills, with the ability to handle customer feedback and complaints in a positive manner
• A calm, resilient, and self-motivated multitasker who can thrive during busy shifts

What can we offer you?

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position:

• generous local government pension scheme
• family friendly leave
• salary sacrifice, employee cash backs and discount schemes
• learning, development and career advancement opportunities
• Health Assured - confidential help and support for your wellbeing

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.