Catering Services Assisant

Aramark Ltd; Southall; On-site; GBP 14,000; Full time

Job summary

A leading food service company based in Southall seeks a Food Service Assistant. You will provide exceptional counter service and maintain high standards of cleanliness while ensuring compliance with food safety procedures. This full-time role involves working shifts Monday to Friday and offers opportunities for personal development and training. You will have access to various benefits including generous annual leave and a pension scheme. Join our dynamic team and be part of a supportive work environment that prioritizes good service and employee well-being.

Benefits

Generous annual leave

Defined contribution pension scheme

Employee well-being resources

In-house culinary events

Qualifications

• Experience in catering or customer service preferred but not essential, as training will be provided.
• Reliable team player with strong communication skills.
• Must be able to follow food safety and hygiene procedures.

Responsibilities

• Provide efficient counter service to students, staff, and visitors.
• Maintain cleanliness across service areas and equipment.
• Assist with food preparation under supervision.

Skills

Customer Service

Communication Skills

Basic Food Hygiene Knowledge

Team-oriented

Ability to Work Under Pressure

Job description

A day in the life of a Food Service Assistant:

• Customer Service & Food Service
• Provide friendly, efficient counter service to students, staff, and visitors.
• Ensure food displays are well-presented, replenished, and maintained to Aramark standards.
• Handle customer queries professionally and promote a positive dining experience.
• Assist in serving hot and cold food during peak periods.
• Follow all Aramark and West London College food safety, allergen, and hygiene procedures.
• Maintain high standards of cleanliness across service areas, equipment, and work surfaces.
• Ensure safe storage, labelling, and rotation (FIFO) of all food items.
• Support compliance checks, daily paperwork, and operational audits.
• Assist with basic food preparation following chef or supervisor instructions.
• Carry out washing up, waste disposal, and cleaning tasks to maintain a hygienic environment.
• Support the receipt and organisation of deliveries, including stock rotation.
• Ensure equipment is cleaned, stored safely, and reported if faulty.
• Experience in catering or customer service (not essential - we can train on the job we are looking for the right person for good service and personality)
• Knowledge of basic food hygiene.
• Strong communication skills
• Ability to work efficiently during busy periods.
• Reliable and team-oriented.
• This is a full time contract working shifts between 8am and 2.30pm - Monday to Friday.

What we offer:

• £13,103.38
• Term time only - 38 working weeks.
• Full training and development opportunities
• Generous annual leave that increases in line with service, with the opportunity to buy extra days
• Defined contribution pension scheme and life assurance benefits
• Access to our employee benefits platform offering discounts at hundreds of retail and leisure providers, as well as our Well-being Hub. This hub provides on-demand, free access to a variety of resources, including guided meditations, workout videos, sleep aids, virtual GP appointments, and financial and mortgage advice
• Employee Assistance Programme and in-house Mental Health Champions
• FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!)