Catering Service Manager

NHS; Greater London; On-site; GBP 31,000 - 34,000; Full time

Job summary

An established industry player is seeking a Catering Services Manager to oversee operations at their Sutton site. This role is pivotal in ensuring the highest standards of catering service for patients, visitors, and staff, while adhering to financial guidelines and hygiene protocols. You will manage staff, monitor HACCP compliance, and implement best practices to ensure quality and efficiency. Join a forward-thinking organization that values excellence in patient care and offers opportunities for career development and flexible working arrangements.

Qualifications

• Experience in catering and understanding of SOPs.
• Willingness to undergo relevant training for HACCP.

Responsibilities

• Manage catering services and ensure compliance with hygiene standards.
• Oversee staff recruitment and monitor operational efficiency.

Skills

Budget Management

Food Hygiene

HACCP Compliance

Staff Management

Education

Level 4 Food Hygiene Certificate

Recognised qualification in Maths & English

Job description

Job summary

We are looking for a Catering Services Manager to work on our Sutton site primarily. Work will involve overseeing staff and HACCP procedures in all catering areas including on our ward areas, the restaurant & cafe, functions ensuring we are maintaining a high standard of hygiene and cleanliness throughout all areas of the work place. Please refer to the job descriptions for further details of this post. This position may include working weekends and a variety of shifts both morning and evening, working 5 days out of 7, as required.

Main duties of the job

To provide the highest level of catering service possible for patients, visitors and staff, in line with financial considerations. Ensuring that food for staff, patients, and visitors is of the highest possible standard in the Restaurant, NHS Wards, Private Wards, and that perishable and non-perishable items are ordered, received, stored, and dispatched according to store procedures and department needs. To ensure 'Best Value' is achieved in accordance with Trust and NHS financial guidelines. To liaise with the Head Chef/Catering Team to ensure proper stock decanting and issuing procedures. To manage all operational aspects of catering in ward areas, the children's unit (Sutton), and private patient areas, including food distribution, staff recruitment, rota planning, and compliance with hygiene and security standards. To implement and review management control systems, monitor practices, and ensure HACCP adherence.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre committed to providing excellent cancer care and advancing research. Employing over 4,500 staff, our hospitals are located in Chelsea, London, and Sutton, Surrey, with a Medical Daycare Unit in Kingston Hospital. We value life and strive for excellence in everything we do, offering a stimulating environment, career development, and flexible working options.

Details

Posted on: 02 May 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £31,081 to £33,665 per annum including HCAS

Contract: Permanent

Working pattern: Full-time

Location: The Royal Marsden Sutton, Downs Road, Sutton, SM2 5PT

Job responsibilities

Manage operational aspects of catering services, ensure compliance with HACCP, oversee staff recruitment and rotas, monitor cleaning schedules, and implement monitoring and control systems. Focus on cost efficiency, security, and quality assurance.

Person Specification

Skills (Essential): Numerate; understanding and following budget and cost control procedures.

Experience (Essential): Level 4 Food Hygiene Certificate; willingness to undergo relevant training; knowledge of catering services; HACCP Level 3 or 4; experience in catering; supporting senior staff; understanding SOPs; handling patient/visitor meals.

Desirable: Recognised qualification in Maths & English.

Other info

This role requires a Disclosure and Barring Service check due to the sensitive nature of handling patient and visitor meals.

Employer details

Employer: The Royal Marsden NHS Foundation Trust

Address: The Royal Marsden Sutton, Downs Road, Sutton, SM2 5PT

Website: https://www.royalmarsden.nhs.uk/working-royal-marsden