Catering Service Lead: Lead High-Volume Teams

Tebay Services; Penrith; In loco; GBP 30.000 - 46.000; Tempo pieno

Descrizione del lavoro

Tebay Services is seeking a Service Leader for our catering department. In this hands-on, customer-facing role, you will lead shifts, manage a high-volume environment, and champion our home-made products to deliver the unique and delightful experience we are known for.

You will supervise team members, ensure excellent service and brand standards, and be involved in training new colleagues through inductions and refresher trainings.

Competenze

• Experience leading a team in catering or fast-paced environments.
• Strong communication and a can-do attitude.
• Commitment to brand standards and quality service.

Mansioni

• Effectively leading your shift and deploying colleagues to meet demand.
• Deliver excellent customer service and uphold brand standards.
• Ensure daily and weekly procedures are followed and standards maintained.
• Support training of new colleagues through induction and refreshers.

Conoscenze

Team leadership

Customer service

Fast-paced

Brand standards

Descrizione del lavoro

Tebay Services is seeking a Service Leader for our catering department. In this hands-on, customer-facing role, you will lead shifts, manage a high-volume environment, and champion our home-made products to deliver the unique and delightful experience we are known for.

You will supervise team members, ensure excellent service and brand standards, and be involved in training new colleagues through inductions and refresher trainings.