Casual Support Worker

AWD online; Bexhill-on-Sea; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community support organization in Bexhill-on-Sea is seeking a Night Support Worker to provide essential support to women with complex needs. This role includes delivering practical assistance during night hours, conducting safety checks, and responding to emergencies. Strong communication skills and previous experience with vulnerable individuals are required. Competitive pay of £13.38 per hour and flexibility in working hours are offered. This role is specifically for women due to the nature of the position, complying with legal requirements.

Qualifications

• Must be female as per Genuine Occupational Requirement.
• Experience with domestic abuse, mental health, or homelessness is essential.
• Strong written and verbal communication with good record keeping.

Responsibilities

• Provide waking night cover to ensure safety.
• Engage with residents, offering practical and emotional support.
• Conduct risk assessments and respond to incidents promptly.

Skills

Supporting individuals with complex needs

Understanding of safeguarding

Strong communication skills

Basic IT skills

Ability to work independently

Job description

Night Support Worker

A rewarding opportunity to support women with multiple, complex needs in a residential setting, providing waking night cover, safeguarding, risk management and practical support to promote safety, wellbeing and positive outcomes.

If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Waking Night Support Worker, Care Support Worker, Women’s Support Worker, Refuge Support Officer, Housing Support Worker, Complex Needs Support Practitioner.

Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010.

SALARY: 13.38 per Hour / £153.84 per Shift

JOB TYPE: Casual / Bank Staff / Sessional – must have flexibility to work as and when required

LOCATION: Bexhill, East Sussex

WORKING HOURS: Working 12 hour shifts, 8pm to 8am, including half an hour unpaid break

Night cover shift is primarily sleep in

Waking night from 8pm to 12am, then sleep in but with the need to respond to any incidents as required

JOB OVERVIEW

We have a fantastic new job opportunity for a Night Support Worker to join a residential service supporting women who have experienced domestic abuse alongside multiple, complex needs.

As a Night Support Worker, you will provide waking night cover, ensure the safety and security of residents and the building, and respond calmly and professionally to incidents, emergencies or support needs throughout the night.

The Night Support Worker role involves assessment, induction, monitoring wellbeing and maintaining accurate records, while building positive, professional relationships that support recovery, stability and safe move‑on into the community.

DUTIES

• Providing Waking Night Cover: Maintaining an active presence during night hours to ensure resident and building safety
• Resident Support and Engagement: Offering practical and emotional support, responding to needs and promoting pro‑social behaviour
• Risk Assessment and Monitoring: Observing wellbeing, identifying risks and reporting concerns in line with procedures
• Induction and Triage: Supporting the assessment and induction of new residents during night shifts
• Building Safety Checks: Carrying out regular building, grounds and CCTV inspections and recording any issues
• Incident and Emergency Response: Responding appropriately to incidents, self‑harm risks or medical emergencies, including first aid
• Record Keeping and Reporting: Maintaining accurate records, logs and incident reports in line with GDPR and organisational policies
• Health and Safety Compliance: Acting as Fire Warden and following fire, safeguarding and health and safety procedures
• Team Communication: Participating in shift handovers and sharing relevant information with colleagues

CANDIDATE REQUIREMENTS

ESSENTIAL

• Must be female (Genuine Occupational Requirement – in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010)
• Previous experience supporting individuals with complex needs such as domestic abuse, mental health, substance misuse or homelessness
• A good understanding of safeguarding and professional boundaries
• Ability to work independently during night shifts and manage challenging situations calmly
• Strong communication skills, both written and verbal, with accurate record keeping
• Basic IT skills, including use of Word, Outlook and data entry systems
• Willingness to work evenings, nights and weekends on a shift pattern

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre‑employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV and short Cover Letter to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C14284