Casual Spa Attendant

Four Seasons Hotels Limited; Hart; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary and benefits

Excellent training and career growth

Global career opportunities with Four 

Complimentary meals in employee dining

Complimentary shuttle service

Free uniform and dry-cleaning

Access to Wagestream financial well‑be

Employee recognition programs

Annual employee appreciation events

Participation in charitable and social

Work within world-renowned luxury品牌

Job summary

Four Seasons Hotels Limited is seeking a Spa Attendant to keep spa facilities pristine, welcoming, and well-prepared throughout the day. You will work alongside therapists and reception to deliver a seamless, luxurious guest experience from arrival through departure.

The role emphasizes meticulous presentation, guest service, and teamwork in a luxury hospitality setting, with flexible shifts including weekends and holidays.

Qualifications

• Experience in luxury hotel, spa, leisure or hospitality is preferred but not essential.
• Outstanding attention to detail and commitment to high standards.
• Genuine passion for hospitality and delivering exceptional guest service.
• Positive, proactive and professional attitude.
• Excellent communication and interpersonal skills.
• Willingness to learn and develop within a luxury hospitality environment.

Responsibilities

• Maintain cleanliness, organisation and presentation of spa facilities and public areas.
• Prepare treatment rooms before and after guest appointments to highest standards.
• Replenish spa amenities, towels, robes and guest products throughout the day.
• Monitor spa facilities and address any cleanliness or presentation concerns.
• Provide a warm, professional welcome and assist guests with directions and inquiries.
• Support therapists and Spa Reception to ensure smooth daily operations.
• Assist with laundry management and stock control within the spa.
• Maintain health, safety, hygiene and brand standards.
• Contribute to creating a luxury spa environment that exceeds guest expectations.

Skills

Attention to detail

Guest service

Communication skills

Teamwork

Job description

As a Spa Attendant, you will play a vital role in ensuring our spa environment remains pristine, welcoming, and fully prepared throughout the day. Working closely with our therapists and reception team, you will help create a seamless and luxurious experience for every guest from the moment they arrive. This hands‑on position is perfect for someone who enjoys working in a guest‑focused environment, has a strong eye for detail, and takes pride in maintaining the highest standards of cleanliness and presentation.

What You Will Do

• Maintain the cleanliness, organisation, and presentation of all spa facilities, including treatment rooms, relaxation lounges, changing rooms, and public areas.
• Prepare treatment rooms to the highest standards before and after guest appointments.
• Ensure all spa amenities, supplies, towels, robes, slippers, and guest products are replenished throughout the day.
• Monitor spa facilities and proactively address any presentation or cleanliness concerns.
• Provide a warm and professional welcome to guests and assist with directions and general enquiries.
• Support therapists and the Spa Reception team to ensure smooth daily operations.
• Assist with laundry management and stock control within the spa.
• Ensure all health, safety, hygiene, and brand standards are consistently maintained.
• Contribute to creating a luxury spa environment that exceeds guest expectations.
• Previous experience within a luxury hotel, spa, leisure, or hospitality environment is preferred but not essential.
• A genuine passion for hospitality and delivering exceptional guest service.
• Outstanding attention to detail and commitment to maintaining high standards.
• A positive, proactive, and professional attitude.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively within a team.
• Flexibility to work weekends, public holidays, and varying shifts as required.
• A willingness to learn and develop within a luxury hospitality environment.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Competitive salary and benefits package.
• Excellent training, learning, and career development opportunities.
• Global career opportunities with Four Seasons Hotels and Resorts.
• Complimentary meals in our employee restaurant while on duty, including refreshments throughout the day.
• Complimentary shuttle bus service between the hotel, Fleet, and Church Crookham.
• Free uniform and dry‑cleaning service.
• Access to Wagestream financial wellbeing platform.
• Employee recognition and reward programmes.
• Annual employee appreciation celebrations and social events.
• Participation in charitable, sporting, and community initiatives throughout the year.
• The opportunity to be part of a passionate and supportive team within one of the world's most respected luxury hospitality brands.