Casual Spa Attendant

Four Seasons; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Global opportunities

Free meals

Shuttle service

Uniform & dry-cleaning

Wagestream access

Recognition programs

Annual celebrations

Community initiatives

Job summary

Four Seasons Hampshire is seeking a Spa Attendant to maintain pristine spa spaces, assist therapists, and deliver a luxurious guest experience in a demanding, high-end environment. You will manage room readiness, restock amenities, and support daily operations with a professional, proactive attitude.

The role offers opportunities to work closely with therapists and reception, contribute to a welcoming atmosphere, and uphold the hotel’s high standards.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and presentation.

Responsibilities

• Maintain cleanliness and presentation of spa facilities and treatment rooms.
• Prepare treatment rooms to highest standards before/after guest appointments.
• Replenish spa amenities, towels, robes and guest products throughout the day.
• Monitor spa areas and address cleanliness concerns proactively.
• Welcome guests warmly and assist with directions and enquiries.
• Support therapists and Spa Reception to ensure smooth daily operations.
• Assist with laundry management and stock control in the spa.
• Ensure health, safety, hygiene and brand standards are maintained.
• Contribute to a luxury spa environment that exceeds guest expectations.

Skills

Excellent communication

Attention to detail

Team player

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the Role

As a Spa Attendant, you will play a vital role in ensuring our spa environment remains pristine, welcoming, and fully prepared throughout the day. Working closely with our therapists and reception team, you will help create a seamless and luxurious experience for every guest from the moment they arrive. This hands-on position is perfect for someone who enjoys working in a guest-focused environment, has a strong eye for detail, and takes pride in maintaining the highest standards of cleanliness and presentation.

What You Will Do

• Maintain the cleanliness, organisation, and presentation of all spa facilities, including treatment rooms, relaxation lounges, changing rooms, and public areas.
• Prepare treatment rooms to the highest standards before and after guest appointments.
• Ensure all spa amenities, supplies, towels, robes, slippers, and guest products are replenished throughout the day.
• Monitor spa facilities and proactively address any presentation or cleanliness concerns.
• Provide a warm and professional welcome to guests and assist with directions and general enquiries.
• Support therapists and the Spa Reception team to ensure smooth daily operations.
• Assist with laundry management and stock control within the spa.
• Ensure all health, safety, hygiene, and brand standards are consistently maintained.
• Contribute to creating a luxury spa environment that exceeds guest expectations.

What We're Looking For

• Previous experience within a luxury hotel, spa, leisure, or hospitality environment is preferred but not essential.
• A genuine passion for hospitality and delivering exceptional guest service.
• Outstanding attention to detail and commitment to maintaining high standards.
• A positive, proactive, and professional attitude.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively within a team.
• Flexibility to work weekends, public holidays, and varying shifts as required.
• A willingness to learn and develop within a luxury hospitality environment.

What We Offer

• Competitive salary and benefits package.
• Excellent training, learning, and career development opportunities.
• Global career opportunities with Four Seasons Hotels and Resorts.
• Complimentary meals in our employee restaurant while on duty, including refreshments throughout the day.
• Complimentary shuttle bus service between the hotel, Fleet, and Church Crookham.
• Free uniform and dry-cleaning service.
• Access to Wagestream financial wellbeing platform.
• Employee recognition and reward programmes.
• Annual employee appreciation celebrations and social events.
• Participation in charitable, sporting, and community initiatives throughout the year.
• The opportunity to be part of a passionate and supportive team within one of the world's most respected luxury hospitality brands.