Casual Safety Steward: Matchdays & Training

Bet365 Company; Stoke-on-Trent; On-site; GBP 12,000 - 17,000; Part time

Job summary

Stoke City Football Club is seeking enthusiastic individuals to join our team of Safety Stewards to support events, training and matchday operations. Casual and intermittent basis with evenings and weekends availability.

Induction training provided, with the opportunity to work towards Level 2 Spectator Safety. You will contribute to a safe, welcoming environment for attendees and be part of a dedicated team ensuring positive experiences at training sessions and matches.

Qualifications

• Excellent communication skills and the ability to engage effectively with attendees from diverse backgrounds.
• Proven ability to manage challenging situations with composure and professionalism.
• Understanding of safety practices in crowded environments.
• Fit and active, with the temperament to handle the requirements of the role.
• Capable of working independently as well as collaboratively within a team.
• Maintain a consistently professional demeanour and presentation.

Responsibilities

• Delivering excellent customer service and ensuring a positive experience for all attendees.
• Upholding safety protocols and procedures during training sessions and matches.
• Assisting with crowd control and maintaining a safe environment.
• Monitoring areas for hazards and reporting them appropriately.
• Engaging with parents, staff and players to provide information and support.
• Adapting to various roles as needed across different settings.

Skills

Communication skills

Crisis management

Crowd safety

Physical fitness

Teamwork

Professional presentation

Job description

Stoke City Football Club is seeking enthusiastic individuals to join our team of Safety Stewards to support events, training and matchday operations. Casual and intermittent basis with evenings and weekends availability.

Induction training provided, with the opportunity to work towards Level 2 Spectator Safety. You will contribute to a safe, welcoming environment for attendees and be part of a dedicated team ensuring positive experiences at training sessions and matches.