Casual Level-2 Matchday Safety Steward

Arsenal Football Club; Greater London; On-site; GBP 12,000 - 21,000; Part time

Job summary

Arsenal Football Club is seeking Casual Qualified Matchday Stewards with a Level 2 Certificate in Spectator Safety to support safety, security, and service at our matchdays. You will manage crowd flow, monitor exits and stairs, and assist attendees with queries to ensure a positive stadium experience.

DBS checks and Right to Work verification are required prior to commencement. Flexibility for evenings, weekends, and weather conditions is essential.

Qualifications

• Level 2 Certificate in Spectator Safety required.
• DBS check and Right to Work verification will be completed before starting.
• DBS type may be basic, standard, or enhanced depending on role responsibilities.

Responsibilities

• Crowd management and safety from entry to dispersal, ensuring safe guest flow.
• Monitor and control safety at exit gates, lifts and stairs during events.
• Handle conflicts calmly and professionally.
• Provide excellent customer service and clear guidance to supporters.
• Check matchday/event tickets to prevent unauthorised entry.

Skills

Teamwork

Communication

Proactive

Attention to detail

Flexibility

Customer service

Education

Level 2 Certificate in Spectator Safety

Job description

Arsenal Football Club is seeking Casual Qualified Matchday Stewards with a Level 2 Certificate in Spectator Safety to support safety, security, and service at our matchdays. You will manage crowd flow, monitor exits and stairs, and assist attendees with queries to ensure a positive stadium experience.

DBS checks and Right to Work verification are required prior to commencement. Flexibility for evenings, weekends, and weather conditions is essential.