Casino Security Officer - SIA-Licensed, Guest-Focused
The Hippodrome Casino, Ltd.
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
The Hippodrome Casino, Ltd. is seeking a vigilant Security Officer to protect guests and staff while ensuring compliance with the Gambling Act 2005 and Licensing Act 2003. You will patrol, monitor activity, and handle incidents with professionalism in a high-profile venue.
The role requires an SIA Door Supervisor Licence and offers benefits including staff discounts and pension contributions. A calm, customer-focused approach is essential for success.
Qualifications
- Excellent communication and conflict resolution skills.
- Calm, professional, and approachable manner.
- Ability to work effectively in a fast-paced, high-profile environment.
- Must be over 18 years of age.
Responsibilities
- Monitor guest activity and respond to incidents calmly and professionally.
- Carry out regular patrols and maintain a visible presence throughout the venue.
- Deliver excellent customer service and resolve complaints and issues between customers and staff.
- Assist with access control, crowd management, and emergency procedures.
- Liaise with other departments to support guest service and operational needs.
- Complete incident reports and maintain accurate records.
- Uphold policy, licensing and regulatory standards at all times.
Skills
Education
Job description
The Hippodrome Casino, Ltd. is seeking a vigilant Security Officer to protect guests and staff while ensuring compliance with the Gambling Act 2005 and Licensing Act 2003. You will patrol, monitor activity, and handle incidents with professionalism in a high-profile venue.
The role requires an SIA Door Supervisor Licence and offers benefits including staff discounts and pension contributions. A calm, customer-focused approach is essential for success.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
