Assistant File Handler - Abuse

Keoghs; Lostock Gralam; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading legal services provider is seeking an Assistant File Handler to support its Abuse and Social Care Team. This position involves managing complex claims and requires excellent communication and organisational skills. The ideal candidate will assist in various tasks including document drafting, client liaison, and compliance with court directions. Previous experience in similar claims is advantageous but not mandatory. The role is full-time based in Bolton.

Qualifications

• Previous experience of abuse or social care claims is desirable but not essential.
• Previous experience of personal injury work is desirable but not essential.

Responsibilities

• Assist file handlers in progressing the files.
• Review and analysis of relevant documents.
• Draft documents and correspondences.
• Achieve a chargeable target.

Skills

Excellent communication skills

Ability to prioritise tasks

Excellent organisational skills

Demonstrable understanding of clients

Job description

Description

Keoghs are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team has been involved in many precedent-setting cases and regularly handles cases in the appellate courts. Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge, enabling us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation.

Key Responsibilities

• To assist file handlers in progressing the files.
• Review and analysis of relevant documents
• Analysis of liability, quantum and causation
• Client liaison
• Compliance with court directions and timetables
• Drafting documents and correspondence to clients/court/witnesses/claimants solicitors
• Instructing and liaising with Counsel/experts
• Completing and updating MI
• Achieve a chargeable target
• Assisting with the preparation of document bundles for hearings
• Compliance with client SLAs

Skills, Knowledge & Expertise

• Demonstrable understanding of clients, colleagues and others
• Excellent communication skills
• Ability to prioritise tasks and to work under pressure
• Excellent organisational skills
• Adherence to guidelines and procedures
• The ability to work as part of a team and independently
• Previous experience of abuse or social care claims is desirable but not essential
• Previous experience of personal injury work is desirable but not essential

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, and our four values are at the heart of everything we do.

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management
• Industries: Law Practice

Location

Bolton