Careline Officer: 24/7 In-Home Independence Support

ST. HELENS COUNCIL; St Helens; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

Occupational health

Induction & supervision

Employee benefits

Job summary

St Helens Borough Council is recruiting a Careline Officer for our 37-hour permanent post based at Hardshaw Brook, Parr, St Helens. The role involves answering emergency calls, arranging responses, and supporting health and housing partners to help service users live independently at home.

Applicants should have a clean driving licence, experience in care, and education up to NVQ level 2. Induction, supervision, and employee benefits are provided.

Qualifications

• Must be an excellent communicator.
• Current, clean driving licence required.
• Secondary education level, ideally NVQ level 2 or equivalent.

Responsibilities

• Answer and respond to emergency calls via a personal alarm system and arrange appropriate responses.
• Support North-West Ambulance Service where appropriate and assist Torus Housing in sheltered schemes.
• Carry out day and night rota duties as part of a 37-hour permanent Careline Officer post.

Skills

Communication skills

Driving licence

Education

NVQ Level 2

Job description

St Helens Borough Council is recruiting a Careline Officer for our 37-hour permanent post based at Hardshaw Brook, Parr, St Helens. The role involves answering emergency calls, arranging responses, and supporting health and housing partners to help service users live independently at home.

Applicants should have a clean driving licence, experience in care, and education up to NVQ level 2. Induction, supervision, and employee benefits are provided.