CareCall 24/7 Service Coordinator (On-Site)

Provide CIC; Greater London; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Provide CIC in London is seeking a Customer Service Co-Ordinator to support the Carecall247 service in Hackney. The role involves administrative and customer service duties to ensure TEC service delivery, with shifts 09:00–17:00, on-site only.

As a sessional worker, you will coordinate referrals, liaise with customers and professionals, and manage multiple priorities in a fast-paced environment. Closing date: 16 Nov 2026.

Qualifications

• Excellent organisational skills and attention to detail.
• Strong communication abilities and customer service focus.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate customer referrals and service requests from receipt through to completion.
• Act as a key contact for customers, commissioners, healthcare professionals and internal teams, ensuring high standards of service delivery.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service

Job description

Provide CIC in London is seeking a Customer Service Co-Ordinator to support the Carecall247 service in Hackney. The role involves administrative and customer service duties to ensure TEC service delivery, with shifts 09:00–17:00, on-site only.

As a sessional worker, you will coordinate referrals, liaise with customers and professionals, and manage multiple priorities in a fast-paced environment. Closing date: 16 Nov 2026.