Care Coordinator Domiciliary

Brook Street; Enfield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

On-call allowance £150/wk

Job summary

Brook Street is seeking an experienced Care Coordinator to support high-quality domiciliary care across Enfield. You will coordinate care delivery, support staff, ensure compliance, and participate in an on-call rota to cover emergencies and variations in service delivery.

This hands-on role requires driving, strong communication, and the ability to manage rotas and care plans while maintaining high standards of care and safeguarding commitments.

Qualifications

• Experience coordinating domiciliary care services.
• Full UK driving licence and access to a vehicle.
• Experience undertaking assessments, reviews, and care plan development.
• Excellent communicator with strong interpersonal skills.
• IT literate including Microsoft Office.
• Experience with scheduling systems such as Webroster is advantageous.

Responsibilities

• Coordinate and manage care staff rotas on a daily, weekly, and monthly basis.
• Ensure all care calls are covered and communicated effectively.
• Conduct new client assessments, reviews, and risk assessments.
• Develop, implement, and monitor care plans.
• Carry out spot checks and quality assurance visits.
• Audit care records and daily notes to ensure compliance and high standards of care.
• Provide support, supervision, induction, and guidance to care staff.
• Respond to client, family, and staff enquiries by phone and email.
• Participate in the on-call rota and provide detailed handovers.
• Support safeguarding, incident reporting, and service improvement initiatives.
• Build positive relationships with service users, families, and external professionals.
• Assist with promoting and developing the service within the local community.

Skills

Care coordination

Rotas management

Interpersonal skills

IT literacy

Microsoft Office

Tools

Webroster

Job description

On-Call Allowance: £150 per week when on-call

Are you an experienced Care Coordinator looking for a flexible opportunity with a well-established care provider? Do you thrive in a fast-paced environment where no two days are the same?

We are recruiting for a dedicated and organised

Care Coordinator to support the delivery of high-quality domiciliary care services across the Enfield area.

This is a varied and rewarding role that combines care coordination, client support, field-based duties, and participation in an on-call rota.

The Role

Working closely with the Registered Care Manager, you will play a key role in ensuring the smooth day-to-day operation of the service. You will coordinate care delivery, support care staff, maintain compliance standards, and ensure service users receive safe and effective care.

Key Responsibilities

• Coordinate and manage care staff rotas on a daily, weekly, and monthly basis.
• Ensure all care calls are covered and communicated effectively.
• Conduct new client assessments, reviews, and risk assessments.
• Develop, implement, and monitor care plans.
• Carry out spot checks and quality assurance visits.
• Audit care records and daily notes to ensure compliance and high standards of care.
• Provide support, supervision, induction, and guidance to care staff.
• Respond to client, family, and staff enquiries by phone and email.
• Participate in the on-call rota and provide detailed handovers.
• Support safeguarding, incident reporting, and service improvement initiatives.
• Build positive relationships with service users, families, and external professionals.
• Assist with promoting and developing the service within the local community.

Emergency & Field-Based Support

This is a hands-on role and requires a candidate who is prepared to support care delivery when necessary.

You will be expected to:

• Respond to emergencies and urgent care situations.
• Cover care visits when suitable cover cannot be sourced.
• Provide out-of-hours support during your allocated on-call periods.
• Travel throughout the borough to support clients and staff.

About You

We are looking for an experienced Care Coordinator who:

• Has previous experience coordinating domiciliary care services.
• Holds a full UK driving licence and has access to a vehicle.
• Has experience undertaking assessments, reviews, and care plan development.
• Is confident managing rotas and staffing challenges.
• Is an excellent communicator with strong interpersonal skills.
• Remains calm and organised under pressure.
• Has a strong understanding of safeguarding and compliance requirements.
• Is fully IT literate, including Microsoft Office.
• Experience using scheduling systems such as Webroster would be advantageous, although training can be provided.
• Is flexible and willing to participate in an on-call rota and provide emergency cover where required.

If you are an experienced Care Coordinator looking for a rewarding opportunity where you can make a genuine difference, we would love to hear from you.