Care & Wellbeing Navigator

The Methodist Church in Britain; Wollaton; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Lincolnshire And District Medical Services is offering a 12-month post to support the Tier 3 Weight Management Service across the county. The role acts as the central point for referrals, patient engagement and service administration, with responsibility for data handling, meeting coordination and performance monitoring.

The successful candidate will have administrative or coordination experience, with healthcare experience welcome but not required.

Qualifications

• GCSE English and Maths required.
• Evidence of continuing professional development (CPD).
• Experience in administrative, coordination or patient-facing role preferred.
• Healthcare experience welcome but not required.

Responsabilités

• Act as the central point of coordination for referrals to the weight management service
• Coordinate patient engagement and support a seamless patient journey
• Carry out service administration
• Manage service data
• Coordinate meetings
• Monitor service performance
• Communicate effectively with clinicians, healthcare professionals and partner organisations
• Support service delivery across the county

Connaissances

Highly organised

Confident professional communicator

Strong IT skills

Independent worker

Compassionate, person-centred

Interest in health improvement

Formation

GCSE English & Maths

Evidence of CPD

NVQ Level 3 or equivalent (Business Admin/Health & Social Care)

Outils

Microsoft Office

Database systems

Description du poste

A 12-month post advertised by Lincolnshire And District Medical Services for work with Lincolnshire PCN Alliance, supporting a developing Tier 3 Weight Management Service across the county. The holder is the central point for referrals, patient engagement and service administration, with data, meeting coordination and performance monitoring. The specialist team works with people with complex weight-related health needs, alongside clinicians and partner organisations. Experience in an administrative, coordination or patient-facing role decides fit; healthcare experience is welcome but not required.

What the job involves

• Act as the central point of coordination for referrals to the weight management service
• Coordinate patient engagement and support a seamless patient journey
• Carry out service administration
• Manage service data
• Coordinate meetings
• Monitor service performance
• Communicate effectively with clinicians, healthcare professionals and partner organisations
• Support service delivery across the county

Qualifications

• GCSE or equivalent in English and Mathematics
• Evidence of continuing professional development

Experience

• Experience in an administrative, coordination or patient-facing role
• Experience managing competing priorities and working to deadlines in a busy environment
• Experience maintaining accurate records and handling confidential information
• Experience using databases and digital systems to manage and retrieve information

Skills & knowledge

• Highly organised
• Communicates confidently and professionally with a wide range of people
• Strong IT skills, including Microsoft Office and database systems
• Works independently while contributing to a wider team
• Compassionate, person-centred approach
• Interest in supporting health improvement and behaviour change

Other

• Enjoys identifying opportunities to improve processes and services

Nice to have

• Experience in primary care, healthcare, public health, community services or weight management
• Experience supporting referral management or Single Point of Access services
• Experience coordinating multidisciplinary team meetings and stakeholder engagement
• Experience producing reports, monitoring performance and supporting service improvement
• NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline
• Training in health coaching, behaviour change, patient engagement or project administration