Care & Wellbeing Navigator

The Methodist Church in Britain; Macclesfield, Holme-on-Spalding-Moor; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Innovative service

Learning and development opportunities

Flexible working arrangements

Job summary

The Methodist Church in Britain is advertising a 12-month fixed-term role within the weight management service in Lincolnshire. You will be the central point for referrals, patient engagement and service administration, coordinating with clinicians and partner organisations to support smooth patient journeys.

The post is full-time (37.5 hours) with travel across Lincolnshire and occasional evening or weekend work.

Qualifications

• GCSE or equivalent in English and Mathematics
• Evidence of continuing professional development

Responsibilities

• Act as the central point of coordination for referrals into the weight management service
• Support patient engagement to ensure a seamless journey
• Deliver service administration for the weight management service
• Manage service data and records
• Coordinate meetings with clinicians, healthcare professionals and partner organisations
• Communicate with clinicians, healthcare professionals and partner organisations
• Monitor service performance
• Contribute to development of a growing service

Skills

Administrative experience

Communication skills

Independent working

Organisational skills

Education

GCSE English & Maths

Tools

MS Office

Database systems

Job description

This 12-month fixed-term post sits within the specialist team delivering a developing Tier 3 Weight Management Service, advertised by Lincolnshire And District Medical Services for Lincolnshire PCN Alliance (LPCNA). The role is the central point for referrals, patient engagement and service administration, with data management, meeting coordination and performance monitoring alongside clinicians and partner organisations. It is full‑time at 37.5 hours, with travel across Lincolnshire and occasional evening or weekend work. Fit rests on administrative, coordination or patient-facing experience, and a healthcare background is not essential.

What the job involves

• Act as the central point of coordination for referrals into the weight management service
• Support patient engagement so that patients have a seamless and positive experience throughout their journey
• Deliver service administration for the weight management service
• Manage service data and records
• Coordinate meetings with clinicians, healthcare professionals and partner organisations
• Communicate with clinicians, healthcare professionals and partner organisations
• Monitor service performance
• Contribute to the development of a growing service

Qualifications

• GCSE or equivalent in English and Mathematics
• Evidence of continuing professional development

Experience

• Experience in an administrative, coordination or patient-facing role
• Experience managing competing priorities and working to deadlines
• Experience maintaining accurate records and handling confidential information
• Experience using databases and digital systems to manage and retrieve information

Skills & knowledge

• Highly organised
• Confident, professional communication with a wide range of people
• Strong IT skills, including Microsoft Office and database systems
• Able to work independently and contribute to a wider team

Other

• Compassionate, person-centred approach
• Interest in supporting health improvement and behaviour change
• Enjoys identifying opportunities to improve processes and services

Nice to have

• NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline
• Relevant training in health coaching, behaviour change, patient engagement or project administration
• Experience within primary care, healthcare, public health, community services or weight management services
• Experience supporting referral management processes or Single Point of Access services
• Experience coordinating multidisciplinary team meetings and stakeholder engagement
• Experience producing reports, monitoring performance and supporting service improvement

What’s offered

• Opportunity to contribute to an innovative and developing service
• Supportive and collaborative working environment
• Ongoing learning and development opportunities
• Flexible working arrangements where service needs allow
• The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire