Care & Wellbeing Navigator

NHS Jobs; Skegness; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning and development opportunities

Supportive and collaborative team

Opportunity to make a meaningful差 ac0

Job summary

Lincolnshire Community Health Services NHS Trust is recruiting a Care and Wellbeing Navigator to support the day-to-day delivery of a specialist Tier 3 Weight Management Service. You will ensure a coordinated, positive patient experience from referral through to programme completion.

You will manage referrals, support patient engagement, coordinate meetings and communications, and maintain service data and records.

Qualifications

• Experience in an administrative, coordination or patient-facing role.
• Highly organised and able to manage competing priorities.
• Communicates confidently and professionally with a wide range of people.
• Strong IT skills, including Microsoft Office and database systems.
• Able to work independently while contributing to a wider team.
• Compassionate, person-centred approach.
• Interested in health improvement and behaviour change.
• Enjoys identifying opportunities to improve processes and services.

Responsibilities

• Support day-to-day delivery of a specialist Tier 3 Weight Management Service.
• Manage referrals and support patient engagement.
• Coordinate meetings and communications.
• Maintain service data and records.
• Collaborate with clinicians and partner organisations to ensure delivery.
• Monitor service performance and identify improvement opportunities.

Skills

Administrative skills

Coordination

Patient-facing communication

IT literacy

Tools

MS Office

Database systems

Job description

We are looking for someone who:

• Has experience in an administrative, coordination or patient-facing role.


• Is highly organised and able to manage competing priorities.


• Communicates confidently and professionally with a wide range of people.


• Has strong IT skills, including Microsoft Office and database systems.


• Can work independently while contributing positively to a wider team.


• Demonstrates a compassionate, person-centred approach.


• Is interested in supporting health improvement and behaviour change.


• Enjoys identifying opportunities to improve processes and services.


• Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.

What We Offer

Opportunity to contribute to an innovative and developing service. Supportive and collaborative working environment. Ongoing learning and development opportunities. Flexible working arrangements where service needs allow. The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire.

Additional Information

Fixed-term contract: 12 months Full-time: 37.5 hours per week Some flexibility for occasional evening or weekend working may be required. Travel across Lincolnshire may be necessary to support service delivery.

Key Responsibilities

As a Care and Wellbeing Navigator, you will support the day-to-day delivery of a specialist Tier 3 Weight Management Service, ensuring patients receive a coordinated and positive experience from referral through to programme completion. You will manage referrals, support patient engagement, coordinate meetings and communications, maintain service data and records, and work closely with clinicians and partner organisations to ensure effective service delivery. You will also play an important role in monitoring service performance, identifying opportunities for improvement and supporting the ongoing development of an innovative, integrated service that helps improve health and wellbeing outcomes across Lincolnshire.

Additional Information

Fixed-term contract: 12 months Full-time: 37.5 hours per week Some flexibility for occasional evening or weekend working may be required. Travel across Lincolnshire may be necessary to support service delivery.

Lincolnshire Community Health Services NHS Trust