Care & Training Coach for Exceptional Home Care

Helping Hands Homecare, Inc.; Eddington; On-site; GBP 28,000 - 30,000; Full time

Job summary

Helping Hands invites applications for a Care and Training Practitioner in Hungerford. You will shape exceptional care, coach carers from interview to onboarding, and help the branch maintain quality, compliance and meaningful relationships with customers.

This role emphasises hands-on training, audits, spot checks, care-plan reviews and on-call support, offering real impact and a clear path for professional growth within a supportive, purpose-driven team.

Qualifications

• Experience as a Care Assistant and desire to progress in your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and a supportive, encouraging approach to working with others.
• Keen eye for detail and confidence in maintaining compliance and quality standards.
• People-first mindset - calm, kind and ready to lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Full UK driving licence

Strong communication

Attention to detail

People-centric leadership

Job description

Helping Hands invites applications for a Care and Training Practitioner in Hungerford. You will shape exceptional care, coach carers from interview to onboarding, and help the branch maintain quality, compliance and meaningful relationships with customers.

This role emphasises hands-on training, audits, spot checks, care-plan reviews and on-call support, offering real impact and a clear path for professional growth within a supportive, purpose-driven team.